MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 12/01/01 through 12/31/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    510,335 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.6 seconds.
     95% completed in less than    1.1 seconds.
     99% completed in less than    4.4 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      359,990    0.0     0.1     0.2     0.6     1.1     4.5
  (10am-6pm)

  Non-Prime Time  150,345    0.0     0.1     0.2     0.5     1.0     4.0
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         7,244     0.0     0.1     0.2     0.5     0.9     3.9
    2-4am          6,710     0.0     0.1     0.3     0.6     0.9     2.4
    4-6am          4,949     0.0     0.1     0.2     0.4     0.7     2.5
    6-8am         12,098     0.0     0.1     0.2     0.5     1.0     4.7
    8-10am        62,382     0.0     0.1     0.2     0.5     1.0     4.2
    10-12am      101,617     0.0     0.1     0.2     0.6     1.2     5.0
    12-2pm        91,212     0.0     0.1     0.2     0.6     1.1     4.2
    2-4pm        100,756     0.0     0.1     0.2     0.6     1.1     4.5
    4-6pm         66,405     0.0     0.1     0.2     0.6     1.1     4.2
    6-8pm         27,213     0.0     0.1     0.2     0.6     1.1     4.1
    8-10pm        17,952     0.0     0.1     0.2     0.6     1.1     4.0
    10-12pm       11,797     0.0     0.1     0.2     0.4     0.8     3.5

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND           190,890     0.0     0.1     0.4     1.2     2.1     9.0
  DISPLAY        281,333     0.1     0.1     0.2     0.4     0.6     1.4
  BROWSE             860     0.0     0.1     1.1     3.9     6.4    15.1
  SELECT             100     0.0     0.0     0.0     0.1     0.2     2.4
  HELP             3,952     0.0     0.0     0.0     0.0     0.1    29.4
  EXPLAIN          4,274     0.0     0.0     0.0     0.0     0.0     0.0
  SET             28,473     0.0     0.0     0.0     0.2     1.3     4.9
  SHOW             1,402     0.0     0.0     0.0     0.0     0.0     8.4
  LOGON           44,272     2.5     5.8    11.8    22.5    39.4   360.4
  LOGOFF           2,648     0.0     0.0     0.0     0.0     0.0     0.1
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA              12,999     0.0     0.1     0.1     0.3     0.5     1.4
  CA               1,274     0.0     0.1     0.3     0.7     1.3     3.8
  AU               3,704     0.0     0.1     0.1     0.3     0.6     1.4
  TW              19,547     0.1     0.2     0.6     1.4     2.2    10.3
  SU               4,240     0.0     0.1     0.4     1.1     2.1     4.7
  XCA                 21     0.1     0.1     0.1     0.2     0.4     0.4
  XT              11,974     0.0     0.0     0.1     0.1     0.1     0.3
  XS                 228     0.0     0.1     0.2     0.7     1.1     1.7
  TI->XT           3,009     0.0     0.0     0.1     0.1     0.1     0.2
  TI->TW           2,550     0.1     0.2     0.6     1.2     1.8     5.7
  Catalog Other    5,288     0.0     0.1     0.4     1.3     2.1     4.4
  TEN PA           1,898     0.3     0.6     2.6    12.4    22.0    41.8
  TEN CA             125     0.2     0.2     0.3     0.4     0.4     0.5
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW             121     0.2     0.2     0.3     0.3     0.4     0.8
  TEN SU           1,047     0.3     0.4     0.6     0.9     1.5     4.8
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               2     0.4    16.0    31.5    31.5    31.5    31.5
  TEN XS               9     0.2     0.3     0.5     1.5     1.5     1.5
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          844     0.2     0.3     0.9     2.6     5.3    16.7
  COMMENT            870     0.1     0.3     0.5     2.1     4.0    24.1
  MJO              1,330     0.0     0.1     0.2     0.8     1.8     4.8
  MED PA           7,551     0.0     0.1     0.1     0.2     0.5     1.5
  MED TW           4,318     0.1     0.1     0.4     1.1     1.7     3.3
  MED SW              19     0.1     0.2     1.2     5.0    10.4    10.4
  MED SU             480     0.0     0.2     0.6     1.4     1.9     5.0
  MED MSU             46     0.0     0.1     0.5     1.1     1.7     4.1
  MED XS             263     0.0     0.2     0.6     1.1     1.6     4.7
  MED MXS            585     0.2     0.3     0.4     0.5     0.8     4.8
  MED XT             194     0.0     0.1     0.1     0.1     0.1     0.6
  MED TN               5     0.4     0.4     0.6     0.8     0.8     0.8
  MED XJ             682     0.0     0.1     0.4     0.8     1.3     4.1
  MED MTN            153     0.5     1.6     6.7    18.9    33.6    78.4
  MED KW           9,305     0.1     0.3     1.3     3.8     6.4    13.2
  MED DATE         1,213     0.0     0.1     0.4     0.9     1.2     1.8
  MED LANG           306     0.0     0.0     0.2     0.6     0.8     1.1
  MED XXS             67     0.0     0.6     1.1     2.9     4.1    21.0
  MED XMXS            17     0.2     1.0     2.7     4.5    45.2    45.2
  MED Other           19     0.0     0.3     0.4     1.0     1.2     1.2
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE              26,130     0.1     0.2     0.4     0.8     1.1     1.7
  XPE              7,325     0.0     0.0     0.1     0.1     0.1     0.2
  PE PA               61     0.0     0.0     0.1     0.1     0.2     0.4
  PE CA              126     0.1     0.2     0.3     0.6     1.0     1.7
  PE XC                7     0.0     0.0     0.2     0.2     0.2     0.2
  PE SU               96     0.1     0.3     0.8     1.9     2.2     3.8
  PE XS               10     0.0     0.1     0.2     0.6     0.8     0.8
  PE SE               25     0.1     0.1     0.2     0.3     0.4     0.5
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             2     0.0     0.1     0.1     0.1     0.1     0.1
  PE ISSN          1,893     0.0     0.0     0.1     0.1     0.1     0.2
  PE LCCN              1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN             19     0.0     0.0     0.0     0.1     0.1     0.1
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                5     0.1     0.1     0.1     0.1     0.1     0.1
  PE Other           342     0.4     0.6     1.2     3.7     6.8    20.7
  Multi           13,452     0.2     0.4     1.2     3.1     5.9    19.3


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  27     0.3     0.8     1.5     4.1     4.3     4.3
  CA                   4     1.3     1.9     5.2     8.2     8.2     8.2
  SU                 291     0.4     1.2     3.5     6.4     9.7    22.7
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  63     0.5     1.3     3.3     7.5     9.4    18.0
  Other                3     0.0     0.4     3.9     3.9     3.9     3.9
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 51     0.0     0.0     0.1     0.1     0.1     1.3
  MED PA               6     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU             325     0.0     0.0     0.0     0.1     0.1     0.3
  MED XS              36     0.0     0.0     0.0     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               8     0.0     0.0     0.1     0.1     0.1     0.1
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)