MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 11/18/00 through 11/24/00


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    225,422 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.7 seconds.
     95% completed in less than    1.4 seconds.
     99% completed in less than    5.0 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      157,154    0.0     0.1     0.3     0.8     1.5     5.2
  (10am-6pm)

  Non-Prime Time   68,268    0.0     0.1     0.2     0.6     1.1     4.2
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         3,748     0.0     0.1     0.2     0.5     1.0     3.8
    2-4am          2,893     0.0     0.1     0.2     0.5     1.1     4.6
    4-6am          2,314     0.0     0.1     0.2     0.4     0.9     3.2
    6-8am          5,328     0.0     0.1     0.2     0.6     1.2     5.5
    8-10am        22,968     0.0     0.1     0.2     0.7     1.3     5.0
    10-12am       38,356     0.0     0.1     0.3     0.9     1.6     5.7
    12-2pm        38,993     0.0     0.1     0.3     0.8     1.5     4.8
    2-4pm         48,118     0.0     0.1     0.3     0.8     1.5     5.2
    4-6pm         31,687     0.0     0.1     0.3     0.7     1.3     4.8
    6-8pm         12,842     0.0     0.1     0.2     0.6     1.1     4.7
    8-10pm        10,973     0.0     0.1     0.2     0.5     0.9     3.2
    10-12pm        7,202     0.0     0.1     0.2     0.4     0.9     3.4

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            81,766     0.1     0.2     0.5     1.5     2.8     8.6
  DISPLAY        124,344     0.1     0.1     0.3     0.5     0.8     1.8
  BROWSE             381     0.0     0.2     2.6    10.1    18.3    45.7
  SELECT              59     0.0     0.1     0.1     0.2     0.2     0.3
  HELP             3,931     0.0     0.0     0.0     0.0     0.0    31.1
  EXPLAIN          3,588     0.0     0.0     0.0     0.0     0.0     0.0
  SET             10,916     0.0     0.0     0.0     0.4     1.1     3.9
  SHOW               863     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           17,083     2.5     5.9    12.5    24.1    39.7   201.1
  LOGOFF           1,773     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               4,799     0.1     0.1     0.3     0.5     0.9     2.8
  CA                 364     0.1     0.3     0.8     1.7     2.6     4.8
  AU               1,762     0.1     0.1     0.3     0.7     1.3     4.3
  TW               7,251     0.2     0.5     1.3     2.9     4.4    11.8
  SU               2,846     0.1     0.2     0.8     1.9     3.2     7.6
  XCA                  5     0.1     0.1     0.1     0.9     0.9     0.9
  XT               3,277     0.0     0.1     0.1     0.1     0.2     0.4
  XS                 132     0.1     0.2     0.5     1.5     2.6     5.0
  TI->XT           1,079     0.0     0.1     0.1     0.1     0.2     0.2
  TI->TW           1,111     0.2     0.5     1.3     2.6     3.7     8.7
  Catalog Other    1,370     0.0     0.2     0.7     2.1     3.6     8.4
  TEN PA             597     0.2     0.3     0.5     1.3     2.5    33.6
  TEN CA               2     0.2     1.1     2.1     2.1     2.1     2.1
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              10     0.2     0.3     0.4     0.6     0.6     0.6
  TEN SU             955     0.2     0.3     0.5     0.7     1.0     3.9
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               4     0.3     0.5     0.6     0.6     0.6     0.6
  TEN XS               1     0.1     0.1     0.1     0.1     0.1     0.1
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          803     0.1     0.2     0.4     1.0     1.7     5.1
  COMMENT            318     0.2     0.3     0.7     1.5     2.8    17.5
  MJO                421     0.0     0.1     0.4     1.7     4.5    14.0
  MED PA           3,139     0.0     0.1     0.1     0.2     0.5     1.5
  MED TW           1,326     0.1     0.2     0.5     1.1     1.6     5.5
  MED SW              13     0.1     0.1     0.3     0.9     5.3     5.3
  MED SU             363     0.0     0.1     0.7     2.5     5.0    11.0
  MED MSU             24     0.1     0.1     0.5     1.4     4.1    40.3
  MED XS             180     0.1     0.2     0.7     1.4     2.1    15.8
  MED MXS            424     0.2     0.2     0.4     0.5     0.7     2.6
  MED XT              59     0.1     0.1     0.1     0.2     0.3     0.8
  MED TN               8     0.3     0.5     0.5     0.6     0.6     0.6
  MED XJ             408     0.1     0.2     0.5     0.9     1.3     5.4
  MED MTN             20     0.6     2.3     9.1    14.2    22.9    30.6
  MED KW           5,020     0.1     0.4     1.3     3.5     5.5    12.1
  MED DATE           324     0.0     0.1     0.5     0.8     1.6     2.9
  MED LANG           251     0.0     0.0     0.1     0.5     0.7     0.9
  MED XXS             23     0.1     0.4     1.0     1.6     4.0     6.8
  MED XMXS             7     0.4     1.1    10.4    18.9    18.9    18.9
  MED Other           19     0.1     0.4     0.5     1.0     2.7     2.7
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               8,121     0.0     0.1     0.3     0.6     0.9     1.7
  XPE              2,247     0.0     0.0     0.0     0.1     0.1     0.2
  PE PA               27     0.0     0.0     0.1     0.1     0.2     0.2
  PE CA               23     0.1     0.1     0.3     0.4     0.5     0.6
  PE XC                1     0.6     0.6     0.6     0.6     0.6     0.6
  PE SU               55     0.0     0.0     0.2     0.4     0.6     0.9
  PE XS                1     0.0     0.0     0.0     0.0     0.0     0.0
  PE SE                6     0.0     0.1     0.1     0.1     0.1     0.1
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            352     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              1     0.1     0.1     0.1     0.1     0.1     0.1
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE Other           228     0.3     0.5     1.0     2.1     3.9    10.0
  Multi            6,118     0.2     0.6     1.3     3.5     5.8    18.2


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  18     0.3     1.3     2.6     7.8    10.7    10.7
  CA                   0     0.0     0.0     0.0     0.0     0.0     0.0
  SU                 157     0.9     2.8     7.7    19.3    35.9    60.5
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  13     0.8     3.8    12.2    29.3    31.1    31.1
  Other                1     0.3     0.3     0.3     0.3     0.3     0.3
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 31     0.0     0.0     0.0     0.1     0.1     0.1
  MED PA               9     0.0     0.0     0.0     0.1     0.1     0.1
  MED SU             113     0.0     0.0     0.1     0.1     0.2     3.2
  MED XS               4     0.1     0.1     0.1     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               3     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)