MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 10/27/01 through 11/02/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    171,383 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.8 seconds.
     95% completed in less than    1.4 seconds.
     99% completed in less than    4.9 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      117,685    0.0     0.1     0.3     0.8     1.5     5.1
  (10am-6pm)

  Non-Prime Time   53,698    0.0     0.1     0.3     0.7     1.2     4.4
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         1,984     0.0     0.1     0.2     0.5     1.0     4.7
    2-4am          1,823     0.0     0.1     0.3     0.6     0.8     2.3
    4-6am          1,747     0.0     0.1     0.2     0.3     0.7     3.3
    6-8am          5,568     0.0     0.1     0.2     0.6     1.0     3.3
    8-10am        21,502     0.0     0.1     0.3     0.7     1.4     4.9
    10-12am       31,643     0.0     0.1     0.3     0.9     1.5     5.5
    12-2pm        29,302     0.0     0.1     0.3     0.8     1.5     4.8
    2-4pm         34,404     0.0     0.1     0.4     0.9     1.6     5.6
    4-6pm         22,336     0.0     0.1     0.3     0.8     1.4     4.2
    6-8pm         10,200     0.0     0.1     0.3     0.7     1.3     4.2
    8-10pm         6,818     0.0     0.1     0.3     0.7     1.3     4.4
    10-12pm        4,056     0.0     0.1     0.2     0.5     1.0     4.7

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            61,758     0.1     0.2     0.6     1.5     2.7     8.4
  DISPLAY         95,465     0.1     0.2     0.3     0.6     0.9     1.8
  BROWSE             251     0.0     0.1     1.6     7.1    17.6    41.8
  SELECT              33     0.0     0.0     0.0     0.1     0.1     0.1
  HELP             1,692     0.0     0.0     0.0     0.0     0.0    37.6
  EXPLAIN          1,697     0.0     0.0     0.0     0.0     0.0     0.0
  SET             10,228     0.0     0.0     0.0     1.0     1.5     5.0
  SHOW               539     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           13,986     2.5     6.1    12.1    22.4    36.6   306.7
  LOGOFF             860     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               3,847     0.1     0.1     0.3     0.5     0.8     2.9
  CA                 400     0.1     0.3     0.8     1.8     2.5     7.5
  AU                 947     0.1     0.2     0.3     0.8     1.7     5.0
  TW               5,684     0.2     0.5     1.3     2.8     4.5    18.2
  SU               1,352     0.1     0.2     0.8     2.3     3.5     7.9
  XCA                 16     0.1     0.2     0.3     0.6     1.3     1.3
  XT               3,747     0.0     0.1     0.1     0.2     0.2     0.5
  XS                  92     0.1     0.2     0.7     2.1     3.6     7.1
  TI->XT             749     0.1     0.1     0.1     0.2     0.2     0.3
  TI->TW             699     0.1     0.5     1.1     2.7     4.1     8.8
  Catalog Other    1,441     0.0     0.2     0.9     2.2     3.3     7.9
  TEN PA             432     0.2     0.4     1.1     3.8    14.3    35.1
  TEN CA               6     0.2     0.3     0.4     0.4     0.4     0.4
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW               7     0.2     0.2     0.3     0.3     0.3     0.3
  TEN SU             672     0.3     0.4     0.5     0.7     1.1     2.3
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               2     0.5     7.0    13.5    13.5    13.5    13.5
  TEN XS               6     0.2     0.3     0.3     0.4     0.4     0.4
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          390     0.2     0.3     0.7     1.8     4.0    13.9
  COMMENT            247     0.2     0.3     0.5     1.6     3.5     7.4
  MJO                306     0.0     0.1     0.3     1.3     3.0     8.7
  MED PA           2,322     0.0     0.1     0.1     0.3     0.5     1.3
  MED TW           1,093     0.1     0.2     0.5     1.1     1.9     4.9
  MED SW              12     0.1     0.3     1.0     1.4     2.1     2.1
  MED SU             193     0.0     0.1     0.6     1.7     3.2     5.8
  MED MSU             12     0.1     0.2     1.2     3.5     3.8     3.8
  MED XS              86     0.1     0.2     0.7     1.1     2.5     5.0
  MED MXS            289     0.3     0.3     0.4     0.5     0.7     3.3
  MED XT              47     0.0     0.1     0.1     0.3     0.3     1.0
  MED TN               5     0.3     0.4     0.4     0.7     0.7     0.7
  MED XJ             308     0.1     0.3     0.6     0.9     1.3     3.0
  MED MTN              9     1.8     3.3     9.1    26.0    26.0    26.0
  MED KW           3,387     0.1     0.3     1.4     3.4     5.0     9.4
  MED DATE           339     0.0     0.1     0.4     0.9     1.3     2.6
  MED LANG           101     0.0     0.0     0.3     0.6     0.7     1.3
  MED XXS             13     0.5     1.4     5.4    12.8    14.6    14.6
  MED XMXS             1     2.4     2.4     2.4     2.4     2.4     2.4
  MED Other           26     0.0     0.1     0.4     0.6     0.7     0.7
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               8,300     0.1     0.2     0.5     1.0     1.3     2.3
  XPE              2,562     0.0     0.1     0.1     0.1     0.2     0.3
  PE PA               14     0.0     0.1     0.1     0.2     0.4     0.4
  PE CA               41     0.1     0.3     0.5     0.9     1.2     1.4
  PE XC                2     0.1     0.2     0.3     0.3     0.3     0.3
  PE SU               41     0.1     0.2     1.2     1.8     2.0     4.5
  PE XS                4     0.3     0.6     1.0     1.2     1.2     1.2
  PE SE               11     0.1     0.2     0.2     0.2     0.4     0.4
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            611     0.0     0.0     0.1     0.1     0.1     0.2
  PE LCCN              4     0.1     0.1     0.2     0.2     0.2     0.2
  PE ISBN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                3     0.0     0.1     0.2     0.2     0.2     0.2
  PE Other           192     0.4     0.5     0.8     2.5     4.4    10.7
  Multi            4,124     0.2     0.6     1.5     3.8     6.4    18.2


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  13     0.7     1.2     2.1     5.8    18.5    18.5
  CA                   1     1.3     1.3     1.3     1.3     1.3     1.3
  SU                  87     0.7     2.4     7.5    18.0    28.5    76.3
  XCA                  1     3.0     3.0     3.0     3.0     3.0     3.0
  XS                  12     0.4     1.5     2.9     8.3    41.8    41.8
  Other                1     0.4     0.4     0.4     0.4     0.4     0.4
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 17     0.0     0.0     0.0     0.1     0.2     0.2
  MED PA               1     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU              91     0.0     0.0     0.0     0.1     0.1     3.3
  MED XS              14     0.0     0.0     0.0     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               3     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)