MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 11/10/01 through 11/16/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    159,261 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.8 seconds.
     95% completed in less than    1.5 seconds.
     99% completed in less than    5.4 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      109,045    0.0     0.1     0.3     0.9     1.7     5.9
  (10am-6pm)

  Non-Prime Time   50,216    0.0     0.1     0.2     0.7     1.2     4.3
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         2,450     0.0     0.1     0.2     0.4     0.8     2.3
    2-4am          2,483     0.0     0.1     0.2     0.6     0.8     3.6
    4-6am          1,783     0.0     0.1     0.2     0.4     0.7     2.4
    6-8am          5,672     0.0     0.1     0.2     0.6     1.1     4.8
    8-10am        17,916     0.0     0.1     0.3     0.8     1.5     4.8
    10-12am       29,170     0.0     0.1     0.4     1.0     1.8     6.3
    12-2pm        28,499     0.0     0.1     0.3     0.8     1.6     5.5
    2-4pm         31,494     0.0     0.1     0.4     0.9     1.8     6.4
    4-6pm         19,882     0.0     0.1     0.3     0.8     1.5     5.6
    6-8pm          9,548     0.0     0.1     0.2     0.7     1.3     5.2
    8-10pm         6,230     0.0     0.1     0.2     0.6     1.2     3.7
    10-12pm        4,134     0.0     0.1     0.2     0.5     1.0     3.6

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            58,054     0.1     0.2     0.6     1.6     2.9    10.3
  DISPLAY         88,272     0.1     0.2     0.3     0.6     1.0     2.2
  BROWSE             415     0.0     0.1     2.1     7.4    14.4    43.9
  SELECT              50     0.0     0.0     0.0     0.1     0.1     0.2
  HELP             1,839     0.0     0.0     0.0     0.0     0.0    29.8
  EXPLAIN          1,804     0.0     0.0     0.0     0.0     0.0     0.0
  SET              8,819     0.0     0.0     0.0     0.3     1.3     4.7
  SHOW               466     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           12,871     2.7     6.4    13.0    25.1    43.0   291.9
  LOGOFF             949     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               3,815     0.1     0.1     0.3     0.5     0.9     2.8
  CA                 315     0.1     0.2     0.6     1.4     4.4     7.2
  AU                 885     0.1     0.1     0.3     0.6     1.0     4.1
  TW               5,799     0.2     0.5     1.4     3.0     4.5    14.1
  SU               1,678     0.1     0.2     0.6     2.0     3.4     7.5
  XCA                  9     0.1     0.2     0.4     3.7     3.7     3.7
  XT               3,595     0.0     0.1     0.1     0.2     0.3     0.8
  XS                  87     0.1     0.2     0.5     2.1     3.1     9.0
  TI->XT             754     0.1     0.1     0.1     0.2     0.3     0.6
  TI->TW             730     0.1     0.4     1.2     2.6     4.6    35.7
  Catalog Other    1,398     0.0     0.2     0.9     2.4     3.8     9.5
  TEN PA             405     0.3     0.4     1.1     5.5     9.5    29.4
  TEN CA               7     0.2     0.3     0.3     3.4     3.4     3.4
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              11     0.2     0.2     0.4     0.7     1.5     1.5
  TEN SU             325     0.3     0.4     0.5     0.8     1.5     3.7
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               2     0.2     1.0     1.7     1.7     1.7     1.7
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          273     0.2     0.3     0.8     1.9     5.9    19.4
  COMMENT            162     0.2     0.3     0.6     1.9     4.5    14.6
  MJO                402     0.0     0.1     0.2     0.7     1.6     7.2
  MED PA           2,189     0.0     0.1     0.1     0.3     0.4     1.5
  MED TW             982     0.1     0.1     0.4     0.9     1.4     3.0
  MED SW               5     0.0     0.1     0.2     0.4     0.4     0.4
  MED SU             198     0.0     0.1     0.5     1.5     3.1     7.8
  MED MSU              9     0.1     0.1     0.2     1.3     1.3     1.3
  MED XS             105     0.1     0.2     0.8     1.4     1.5     3.7
  MED MXS            238     0.2     0.3     0.4     0.5     0.8     2.9
  MED XT              47     0.0     0.1     0.1     0.2     0.2     0.6
  MED TN               2     0.4     1.2     2.0     2.0     2.0     2.0
  MED XJ             319     0.0     0.1     0.4     0.8     1.4     3.0
  MED MTN             16     1.3     3.2     5.2    53.2   174.0   174.0
  MED KW           2,748     0.1     0.3     1.1     3.0     5.0    10.9
  MED DATE           399     0.0     0.2     0.6     1.1     1.5     2.7
  MED LANG            95     0.0     0.0     0.5     0.9     1.1     1.6
  MED XXS             14     0.3     0.7     1.7     6.0    20.2    20.2
  MED XMXS             7     0.1     0.2     0.2     9.7     9.7     9.7
  MED Other           21     0.0     0.4     0.4     0.6     0.7     0.8
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               7,436     0.1     0.2     0.6     1.1     1.5     2.7
  XPE              2,559     0.0     0.0     0.1     0.1     0.2     0.3
  PE PA               36     0.0     0.1     0.1     0.2     0.4     6.5
  PE CA               15     0.1     0.3     0.6     1.0     1.4     1.4
  PE XC                1     0.4     0.4     0.4     0.4     0.4     0.4
  PE SU               31     0.1     0.2     1.0     1.6     2.6     4.6
  PE XS                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE SE                8     0.2     0.2     0.3     0.4     0.4     0.4
  PE XSE               1     0.1     0.1     0.1     0.1     0.1     0.1
  PE CODEN             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            597     0.0     0.0     0.1     0.1     0.1     0.2
  PE LCCN              6     0.0     0.0     0.1     0.1     0.1     0.1
  PE ISBN              3     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE Other           134     0.4     0.8     1.5     5.4     7.2    15.0
  Multi            3,776     0.2     0.6     1.7     4.9     9.5    20.4


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                   7     0.4     0.9     5.3     9.5     9.5     9.5
  CA                   0     0.0     0.0     0.0     0.0     0.0     0.0
  SU                 191     0.7     2.1     5.8    15.0    20.5    51.1
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  17     0.4     0.7     2.1     7.3    10.7    10.7
  Other                0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 24     0.0     0.0     0.1     0.1     0.1     0.4
  MED PA               5     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU             142     0.0     0.0     0.0     0.1     0.1     0.2
  MED XS              12     0.0     0.0     0.1     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               1     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)