MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 11/17/01 through 11/23/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    142,944 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.7 seconds.
     95% completed in less than    1.2 seconds.
     99% completed in less than    4.9 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      100,529    0.0     0.1     0.3     0.7     1.3     5.2
  (10am-6pm)

  Non-Prime Time   42,415    0.0     0.1     0.2     0.6     1.1     4.3
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         2,605     0.0     0.1     0.2     0.4     0.8     2.8
    2-4am          2,477     0.0     0.1     0.2     0.6     0.8     2.5
    4-6am          1,940     0.0     0.1     0.2     0.3     0.6     1.9
    6-8am          3,129     0.0     0.1     0.2     0.4     0.9     3.8
    8-10am        14,650     0.0     0.1     0.2     0.7     1.3     5.3
    10-12am       26,881     0.0     0.1     0.3     0.7     1.4     5.5
    12-2pm        24,358     0.0     0.1     0.3     0.7     1.4     5.5
    2-4pm         29,492     0.0     0.1     0.3     0.7     1.3     5.1
    4-6pm         19,798     0.0     0.1     0.2     0.6     1.2     4.6
    6-8pm          8,341     0.0     0.1     0.2     0.6     1.1     4.0
    8-10pm         5,250     0.0     0.1     0.2     0.6     1.1     3.8
    10-12pm        4,023     0.0     0.1     0.2     0.5     1.0     3.5

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            52,548     0.0     0.1     0.5     1.3     2.5     9.4
  DISPLAY         78,752     0.1     0.2     0.3     0.5     0.7     1.6
  BROWSE             210     0.0     0.2     2.4     7.0    13.2    26.5
  SELECT              19     0.0     0.0     0.0     0.3     3.6     3.6
  HELP             1,762     0.0     0.0     0.0     0.0     0.1    36.5
  EXPLAIN          1,665     0.0     0.0     0.0     0.0     0.0     0.1
  SET              7,726     0.0     0.0     0.0     0.3     1.3     4.5
  SHOW               484     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           11,720     2.8     6.5    13.0    25.1    44.2   313.8
  LOGOFF             844     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               3,555     0.0     0.1     0.2     0.4     0.7     2.4
  CA                 254     0.1     0.1     0.3     0.7     1.0     2.6
  AU                 916     0.0     0.1     0.2     0.4     0.8     2.8
  TW               4,972     0.1     0.3     0.8     1.9     3.2    12.0
  SU               1,375     0.0     0.1     0.4     1.2     1.9     4.6
  XCA                  8     0.0     0.0     0.1     0.4     0.4     0.4
  XT               3,704     0.0     0.0     0.1     0.1     0.1     0.4
  XS                  98     0.0     0.1     0.4     0.6     1.1     4.1
  TI->XT             583     0.0     0.0     0.1     0.1     0.1     0.2
  TI->TW             634     0.1     0.3     0.7     1.5     2.5    17.4
  Catalog Other    1,307     0.0     0.1     0.4     1.5     2.4     4.9
  TEN PA             368     0.2     0.3     0.8     4.4     7.8    25.5
  TEN CA              10     0.2     0.2     0.3     0.4     0.4     0.4
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              24     0.2     0.2     0.3     0.4     0.4     0.5
  TEN SU             438     0.3     0.3     0.4     0.6     0.8     2.3
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               4     0.3     0.4     0.4     0.4     0.4     0.4
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          317     0.2     0.3     0.7     2.6     4.3    27.1
  COMMENT            203     0.1     0.2     0.5     0.8     1.1     2.4
  MJO                330     0.1     0.1     0.2     0.9     1.9     5.1
  MED PA           1,867     0.0     0.1     0.1     0.3     0.6     2.1
  MED TW             851     0.1     0.1     0.4     0.8     1.4     2.8
  MED SW               6     0.2     0.4     1.3     6.4     6.4     6.4
  MED SU             162     0.0     0.1     0.5     1.7     3.1     5.6
  MED MSU             15     0.1     0.2     0.6     1.1     1.4     1.4
  MED XS              62     0.0     0.2     0.6     0.9     1.1     1.6
  MED MXS            233     0.2     0.3     0.4     0.6     0.9     2.4
  MED XT              42     0.1     0.1     0.1     0.1     0.1     1.7
  MED TN               2     0.2     0.3     0.4     0.4     0.4     0.4
  MED XJ             224     0.1     0.2     0.5     0.9     1.2     2.2
  MED MTN             14     1.0     2.3     3.9     7.0    14.5    14.5
  MED KW           2,735     0.1     0.3     1.5     4.5     7.5    15.4
  MED DATE           282     0.1     0.2     0.7     1.3     1.5     4.2
  MED LANG            66     0.0     0.0     0.4     0.7     0.8     1.3
  MED XXS             18     0.1     0.3     1.2     5.7     6.5     6.5
  MED XMXS             6     0.2     0.2     0.3     0.9     0.9     0.9
  MED Other            8     0.0     0.1     0.4     0.6     0.6     0.6
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               6,582     0.1     0.2     0.5     0.9     1.2     2.1
  XPE              2,062     0.0     0.0     0.1     0.1     0.1     0.2
  PE PA               16     0.0     0.1     0.1     0.2     0.4     0.4
  PE CA               14     0.1     0.2     0.4     1.0     2.0     2.0
  PE XC                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE SU               20     0.2     0.7     1.2     1.4     1.6     1.7
  PE XS                1     0.4     0.4     0.4     0.4     0.4     0.4
  PE SE               11     0.1     0.1     0.2     0.2     0.6     0.6
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            477     0.0     0.0     0.1     0.1     0.1     0.2
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              3     0.0     0.0     0.1     0.1     0.1     0.1
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE Other           122     0.4     0.5     1.1     4.0     8.9    20.4
  Multi            3,267     0.2     0.6     1.7     4.4     8.0    27.2


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                   3     0.3     0.3     0.5     0.5     0.5     0.5
  CA                   1     1.4     1.4     1.4     1.4     1.4     1.4
  SU                 103     0.4     2.3     5.8    13.2    17.3    30.4
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                   3     1.0     1.9     4.9     4.9     4.9     4.9
  Other                1     7.2     7.2     7.2     7.2     7.2     7.2
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 11     0.0     0.0     0.1     0.1     0.1     0.1
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU              73     0.0     0.0     0.1     0.1     0.1     0.2
  MED XS               3     0.0     0.1     0.1     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               2     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)