MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 11/24/01 through 11/30/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    180,816 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.7 seconds.
     95% completed in less than    1.2 seconds.
     99% completed in less than    4.6 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      125,415    0.0     0.1     0.3     0.7     1.3     4.9
  (10am-6pm)

  Non-Prime Time   55,401    0.0     0.1     0.2     0.6     1.1     3.8
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         2,658     0.0     0.1     0.2     0.5     1.0     5.7
    2-4am          2,257     0.0     0.1     0.2     0.6     0.8     2.0
    4-6am          1,612     0.0     0.1     0.2     0.4     0.7     2.7
    6-8am          4,385     0.0     0.1     0.2     0.5     1.0     3.9
    8-10am        22,323     0.0     0.1     0.2     0.6     1.2     4.3
    10-12am       38,173     0.0     0.1     0.3     0.7     1.3     5.0
    12-2pm        30,046     0.0     0.1     0.3     0.7     1.3     4.7
    2-4pm         33,427     0.0     0.1     0.3     0.7     1.3     4.9
    4-6pm         23,769     0.0     0.1     0.2     0.7     1.3     5.1
    6-8pm         10,840     0.0     0.1     0.2     0.6     1.1     4.1
    8-10pm         6,771     0.0     0.1     0.2     0.6     1.0     3.1
    10-12pm        4,555     0.0     0.1     0.2     0.4     0.8     3.4

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            66,113     0.1     0.1     0.5     1.3     2.4     9.4
  DISPLAY        100,568     0.1     0.1     0.3     0.5     0.7     1.6
  BROWSE             327     0.0     0.2     1.1     3.8     6.1    14.8
  SELECT              34     0.0     0.0     0.0     0.0     0.1     0.1
  HELP             1,841     0.0     0.0     0.0     0.0     0.0    29.0
  EXPLAIN          1,810     0.0     0.0     0.0     0.0     0.0     0.0
  SET              9,932     0.0     0.0     0.0     0.4     1.4     4.5
  SHOW               550     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           15,229     2.6     6.2    12.8    24.7    41.9   280.5
  LOGOFF           1,076     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               4,463     0.0     0.1     0.2     0.3     0.6     2.0
  CA                 384     0.1     0.1     0.3     0.7     1.1     3.7
  AU               1,299     0.0     0.1     0.2     0.4     0.7     2.3
  TW               6,900     0.1     0.3     0.8     1.8     2.9    14.5
  SU               1,856     0.0     0.1     0.3     1.0     1.7     4.2
  XCA                 14     0.0     0.1     0.1     0.2     0.3     0.3
  XT               3,987     0.0     0.0     0.1     0.1     0.2     0.5
  XS                 120     0.0     0.1     0.3     1.0     1.9     6.5
  TI->XT           1,121     0.0     0.0     0.1     0.1     0.1     0.2
  TI->TW             877     0.1     0.2     0.6     1.5     2.2     8.0
  Catalog Other    1,701     0.0     0.1     0.6     1.7     2.6     5.6
  TEN PA             487     0.2     0.4     1.6     8.0    17.5    64.9
  TEN CA              22     0.2     0.2     0.3     0.4     0.5     0.6
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW             112     0.1     0.2     0.3     0.7     1.5     2.7
  TEN SU             486     0.3     0.4     0.6     1.0     1.5     5.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               1     0.5     0.5     0.5     0.5     0.5     0.5
  TEN XS               4     0.2     0.3     0.3     0.3     0.3     0.3
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          367     0.2     0.4     1.0     2.3     3.9    10.3
  COMMENT            261     0.2     0.3     0.5     1.4     2.3     7.8
  MJO                355     0.1     0.1     0.4     1.3     3.0     7.5
  MED PA           2,442     0.0     0.1     0.1     0.2     0.5     1.7
  MED TW           1,462     0.1     0.2     0.7     1.3     1.9     3.4
  MED SW              20     0.1     0.2     0.5     2.0     5.2     7.1
  MED SU             150     0.0     0.1     0.6     1.8     3.0     4.3
  MED MSU             19     0.1     0.1     0.4     0.7     0.9     0.9
  MED XS             102     0.0     0.1     0.6     1.4     3.5     6.1
  MED MXS            310     0.2     0.3     0.4     0.5     0.8     1.5
  MED XT              75     0.1     0.1     0.1     0.2     0.2     4.4
  MED TN              10     0.3     0.5     1.1     7.0    11.2    11.2
  MED XJ             361     0.1     0.2     0.5     0.9     1.2     2.5
  MED MTN             21     1.5     2.5    12.3    41.7    52.5    66.5
  MED KW           2,909     0.1     0.4     1.8     4.8     7.4    16.0
  MED DATE           343     0.0     0.2     0.4     1.0     1.3     2.1
  MED LANG           107     0.0     0.0     0.4     0.7     0.9     1.1
  MED XXS             23     0.4     1.1     2.5     5.4     6.6    14.1
  MED XMXS             4     0.2     0.3     2.4     4.6     4.6     4.6
  MED Other           10     0.0     0.5     0.5     0.6     0.6     0.6
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               8,917     0.1     0.2     0.5     0.9     1.2     2.1
  XPE              2,378     0.0     0.0     0.1     0.1     0.1     0.2
  PE PA               17     0.0     0.1     0.1     0.1     0.2     0.2
  PE CA               26     0.2     0.4     0.7     1.1     1.1     5.8
  PE XC                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE SU               29     0.0     0.1     0.2     1.2     1.7     5.7
  PE XS                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE SE                6     0.1     0.2     0.2     0.4     0.4     0.4
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            546     0.0     0.0     0.1     0.1     0.1     0.2
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              2     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                4     0.0     0.0     0.1     0.1     0.1     0.1
  PE Other           180     0.4     0.6     1.2     3.4     4.8     7.7
  Multi            4,242     0.2     0.5     1.3     3.3     6.5    22.9


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                   8     0.2     0.3     0.5     3.8     3.8     3.8
  CA                   0     0.0     0.0     0.0     0.0     0.0     0.0
  SU                 157     0.4     1.0     3.3     6.2     9.0    17.3
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                   8     0.4     0.7     1.0     2.3     2.3     2.3
  Other                6     0.3     0.9     2.5     2.7     2.7     2.7
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                 26     0.0     0.0     0.1     0.1     0.1     0.2
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU              73     0.0     0.0     0.0     0.1     0.1     0.1
  MED XS              23     0.0     0.0     0.1     0.1     0.1     0.1
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               8     0.0     0.0     0.0     0.1     0.1     0.1
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)