MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 12/29/01 through 01/04/02


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of     86,554 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.5 seconds.
     95% completed in less than    0.9 seconds.
     99% completed in less than    4.3 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time       59,840    0.0     0.1     0.2     0.5     0.9     4.6
  (10am-6pm)

  Non-Prime Time   26,714    0.0     0.1     0.2     0.4     0.8     3.8
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         1,673     0.0     0.1     0.2     0.5     0.9     3.3
    2-4am          1,553     0.0     0.1     0.2     0.5     0.7     1.7
    4-6am          1,288     0.0     0.1     0.2     0.4     0.8     3.2
    6-8am          2,756     0.0     0.1     0.2     0.5     0.9     5.4
    8-10am         9,428     0.0     0.1     0.2     0.5     0.9     5.0
    10-12am       18,399     0.0     0.1     0.2     0.5     1.1     5.9
    12-2pm        14,993     0.0     0.1     0.2     0.4     0.8     4.1
    2-4pm         17,714     0.0     0.1     0.2     0.5     1.0     4.7
    4-6pm          8,734     0.0     0.1     0.2     0.4     0.8     3.0
    6-8pm          4,320     0.0     0.1     0.2     0.3     0.7     2.9
    8-10pm         3,228     0.0     0.1     0.2     0.4     0.8     4.0
    10-12pm        2,468     0.0     0.1     0.2     0.4     0.7     2.5

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            31,811     0.0     0.1     0.3     1.0     1.9     9.2
  DISPLAY         48,513     0.1     0.1     0.2     0.4     0.5     1.2
  BROWSE              99     0.2     0.8     2.0     4.9     8.8    35.5
  SELECT              31     0.0     0.0     0.0     0.0     0.0     0.0
  HELP               647     0.0     0.0     0.0    11.3    46.3   711.7
  EXPLAIN            818     0.0     0.0     0.0     0.0     0.0     0.0
  SET              4,558     0.0     0.0     0.0     0.0     0.9     4.3
  SHOW               207     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON            7,996     2.7     6.2    12.4    23.8    42.4   541.6
  LOGOFF             594     0.0     0.0     0.0     0.0     0.0     0.1
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               2,609     0.0     0.1     0.1     0.2     0.4     1.0
  CA                 175     0.1     0.1     0.3     0.6     1.1     3.4
  AU                 591     0.0     0.1     0.1     0.3     0.6     1.7
  TW               3,529     0.1     0.2     0.5     1.3     2.1     8.8
  SU                 677     0.0     0.1     0.4     1.0     1.5     5.2
  XCA                  2     0.0     0.1     0.1     0.1     0.1     0.1
  XT               2,077     0.0     0.0     0.0     0.1     0.1     0.4
  XS                  39     0.0     0.1     0.2     0.8     1.6     2.5
  TI->XT             446     0.0     0.0     0.0     0.1     0.1     0.2
  TI->TW             401     0.1     0.2     0.5     0.9     1.5     3.2
  Catalog Other      877     0.0     0.1     0.5     1.4     2.0     3.1
  TEN PA             549     0.3     1.3     7.4    23.3    33.9    57.3
  TEN CA              78     0.1     0.2     0.2     0.3     0.4     1.5
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW               9     0.2     0.2     0.3     0.3     0.3     0.3
  TEN SU              97     0.3     0.5     0.7     1.2     1.4     2.8
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               1     0.3     0.3     0.3     0.3     0.3     0.3
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other           41     0.2     0.3     0.5     2.1     8.5    18.5
  COMMENT            170     0.2     0.4     0.7     1.8     3.5    13.3
  MJO                 20     0.1     0.2     1.0     2.9     5.4     7.0
  MED PA             445     0.0     0.1     0.1     0.2     0.3     1.2
  MED TW             218     0.0     0.1     0.2     0.6     1.2     3.9
  MED SW               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU              27     0.1     0.2     1.0     2.5     3.1     3.9
  MED MSU              1     0.2     0.2     0.2     0.2     0.2     0.2
  MED XS               7     0.0     0.0     0.2     1.6     1.6     1.6
  MED MXS             11     0.2     0.2     0.2     0.3     0.4     0.4
  MED XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               1     0.1     0.1     0.1     0.1     0.1     0.1
  MED XJ               7     0.0     0.1     0.3     0.4     0.4     0.4
  MED MTN             57     0.7     1.5     3.1     8.6    30.6    36.9
  MED KW             656     0.0     0.2     0.7     2.4     3.9     5.9
  MED DATE            26     0.0     0.1     0.2     0.4     0.4     0.6
  MED LANG            29     0.0     0.0     0.1     0.5     0.5     0.5
  MED XXS              1     0.6     0.6     0.6     0.6     0.6     0.6
  MED XMXS             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               4,417     0.0     0.1     0.3     0.6     0.9     1.4
  XPE              1,399     0.0     0.0     0.1     0.1     0.1     0.2
  PE PA                6     0.0     0.0     0.0     0.1     0.1     0.1
  PE CA               10     0.0     0.2     0.2     0.5     0.6     0.6
  PE XC                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE SU                8     0.0     0.1     0.5     1.7     1.7     1.7
  PE XS                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE SE                9     0.1     0.1     0.2     0.4     0.4     0.4
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            445     0.0     0.0     0.0     0.0     0.1     0.1
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              3     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE Other             0     0.0     0.0     0.0     0.0     0.0     0.0
  Multi            2,157     0.1     0.4     1.1     3.0     6.3    26.4


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  20     0.2     0.2     0.3     0.6     0.8     0.8
  CA                   1     0.8     0.8     0.8     0.8     0.8     0.8
  SU                  57     0.5     1.4     4.2     7.6     9.9    35.5
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                   4     0.8     1.0     2.8     4.5     4.5     4.5
  Other                0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                  0     0.0     0.0     0.0     0.0     0.0     0.0
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU               5     0.0     0.0     0.0     0.0     0.0     0.0
  MED XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               0     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)