MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 03/09/02 through 03/15/02


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    133,013 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.5 seconds.
     95% completed in less than    0.9 seconds.
     99% completed in less than    3.6 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time       89,293    0.0     0.1     0.2     0.5     0.9     3.9
  (10am-6pm)

  Non-Prime Time   43,720    0.0     0.1     0.2     0.4     0.8     3.2
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         2,668     0.0     0.1     0.2     0.4     0.8     2.5
    2-4am          2,330     0.0     0.1     0.2     0.5     0.8     1.5
    4-6am          1,490     0.0     0.1     0.2     0.3     0.6     2.7
    6-8am          4,024     0.0     0.1     0.2     0.4     0.8     3.5
    8-10am        17,580     0.0     0.1     0.2     0.5     0.8     4.1
    10-12am       27,475     0.0     0.1     0.2     0.5     1.0     4.5
    12-2pm        20,009     0.0     0.1     0.2     0.5     0.9     3.8
    2-4pm         24,011     0.0     0.1     0.2     0.5     0.9     3.4
    4-6pm         17,798     0.0     0.1     0.2     0.5     0.9     3.7
    6-8pm          7,046     0.0     0.1     0.2     0.5     0.9     3.4
    8-10pm         5,548     0.0     0.1     0.2     0.4     0.8     2.6
    10-12pm        3,034     0.0     0.1     0.2     0.4     0.6     1.7

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            49,243     0.0     0.1     0.3     0.9     1.7     7.7
  DISPLAY         74,907     0.1     0.1     0.2     0.4     0.6     1.1
  BROWSE             194     0.3     1.0     3.4     8.0    14.2    28.2
  SELECT              74     0.0     0.0     0.0     0.0     0.0     0.4
  HELP             1,571     0.0     0.0     0.0     0.0     0.0    43.5
  EXPLAIN          1,415     0.0     0.0     0.0     0.0     0.0     0.1
  SET              5,564     0.0     0.0     0.0     0.0     1.5     5.4
  SHOW               310     0.0     0.0     0.0     0.0     0.0     0.0
  LOGON           11,919     3.1     6.8    12.7    23.2    40.3   420.0
  LOGOFF             670     0.0     0.0     0.0     0.0     0.0     0.1
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               3,982     0.0     0.1     0.1     0.3     0.4     1.4
  CA                 294     0.0     0.1     0.3     0.6     0.9     5.3
  AU               1,036     0.0     0.1     0.1     0.3     0.5     1.2
  TW               6,117     0.1     0.2     0.6     1.5     2.4    15.7
  SU               1,419     0.0     0.1     0.4     0.9     1.8     4.0
  XCA                 22     0.0     0.1     0.1     0.1     0.1     0.2
  XT               4,635     0.0     0.0     0.1     0.1     0.1     0.2
  XS                  93     0.0     0.1     0.2     0.8     1.5     3.4
  TI->XT             659     0.0     0.0     0.1     0.1     0.1     0.2
  TI->TW             657     0.1     0.2     0.4     1.2     1.8     4.6
  Catalog Other    1,841     0.0     0.1     0.3     1.1     1.8     3.9
  TEN PA             483     0.2     0.6     3.5    19.1    34.9    63.1
  TEN CA              86     0.2     0.2     0.3     0.4     0.4     1.4
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              33     0.2     0.2     0.3     0.4     1.5     3.6
  TEN SU             167     0.4     0.5     0.7     0.9     1.8     4.6
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               1     0.3     0.3     0.3     0.3     0.3     0.3
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          124     0.2     0.3     0.8     1.7     3.2    24.1
  COMMENT            330     0.1     0.3     0.5     1.1     1.8    11.1
  MJO                  0     0.0     0.0     0.0     0.0     0.0     0.0
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TW               2     0.1     4.3     8.4     8.4     8.4     8.4
  MED SW               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU               3     0.1     0.2     0.2     0.2     0.2     0.2
  MED MSU              0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED MXS             22     0.2     0.2     0.3     0.4     0.6     1.0
  MED XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               1    92.2    92.2    92.2    92.2    92.2    92.2
  MED XJ               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED MTN             34     0.5     1.3     2.8     8.7    50.4    80.1
  MED KW               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED DATE             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED LANG             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XXS              0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XMXS             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               8,240     0.0     0.1     0.4     0.7     1.0     1.6
  XPE              2,565     0.0     0.0     0.0     0.1     0.1     0.2
  PE PA               19     0.0     0.0     0.1     0.1     0.1     0.1
  PE CA               33     0.1     0.2     0.3     0.4     0.4     0.6
  PE XC                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE SU               34     0.0     0.2     0.8     1.5     5.3     8.9
  PE XS                3     0.0     0.0     0.3     0.3     0.3     0.3
  PE SE               10     0.0     0.1     0.1     0.2     0.2     0.2
  PE XSE               1     0.3     0.3     0.3     0.3     0.3     0.3
  PE CODEN             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            579     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE Other             1     0.1     0.1     0.1     0.1     0.1     0.1
  Multi            2,749     0.1     0.4     1.2     2.8     5.2    21.3


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  10     0.1     0.2     1.6     2.7     3.7     3.7
  CA                   1     8.0     8.0     8.0     8.0     8.0     8.0
  SU                 168     0.4     1.0     3.3     8.2    13.3    28.2
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  10     0.3     3.3     6.3    22.1    25.1    25.1
  Other                1     2.8     2.8     2.8     2.8     2.8     2.8
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                  0     0.0     0.0     0.0     0.0     0.0     0.0
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               0     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)