MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 03/30/02 through 04/05/02


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    115,857 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.5 seconds.
     95% completed in less than    0.9 seconds.
     99% completed in less than    3.6 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time       79,320    0.0     0.1     0.2     0.5     1.0     3.7
  (10am-6pm)

  Non-Prime Time   36,537    0.0     0.1     0.2     0.5     0.8     3.5
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am         1,675     0.0     0.1     0.2     0.5     0.8     4.2
    2-4am          1,381     0.0     0.1     0.3     0.5     0.7     2.4
    4-6am            872     0.0     0.1     0.2     0.4     0.7     3.4
    6-8am          4,040     0.0     0.1     0.2     0.4     0.8     3.7
    8-10am        16,317     0.0     0.1     0.2     0.5     0.9     3.8
    10-12am       21,891     0.0     0.1     0.2     0.6     1.1     4.4
    12-2pm        19,218     0.0     0.1     0.2     0.5     1.0     4.6
    2-4pm         22,060     0.0     0.1     0.2     0.5     0.9     3.1
    4-6pm         16,151     0.0     0.1     0.2     0.5     0.8     3.2
    6-8pm          5,072     0.0     0.1     0.2     0.4     0.8     2.8
    8-10pm         3,548     0.0     0.1     0.2     0.4     0.6     3.2
    10-12pm        3,632     0.0     0.1     0.2     0.4     0.7     3.5

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND            43,068     0.0     0.1     0.3     0.9     1.8     8.2
  DISPLAY         65,400     0.1     0.1     0.2     0.4     0.6     1.3
  BROWSE             189     0.3     1.0     2.8     5.7     9.3    17.5
  SELECT              49     0.0     0.0     0.0     0.0     0.0     0.0
  HELP               941     0.0     0.0     0.0     0.0     0.0    28.6
  EXPLAIN            939     0.0     0.0     0.0     0.0     0.0     0.0
  SET              5,290     0.0     0.0     0.0     0.0     1.7     4.8
  SHOW               215     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON            9,928     3.1     6.9    13.1    25.2    46.6   548.8
  LOGOFF             430     0.0     0.0     0.0     0.0     0.0     0.1
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA               4,029     0.0     0.1     0.1     0.2     0.4     1.3
  CA                 253     0.1     0.1     0.3     0.6     1.3     2.4
  AU                 904     0.0     0.1     0.1     0.3     0.4     1.2
  TW               5,143     0.1     0.2     0.7     1.5     2.9    18.4
  SU               1,210     0.0     0.1     0.5     1.4     2.4     5.3
  XCA                  4     0.0     0.1     0.1     0.1     0.1     0.1
  XT               4,797     0.0     0.0     0.0     0.1     0.1     0.2
  XS                  73     0.0     0.1     0.2     0.6     0.9     1.7
  TI->XT             701     0.0     0.0     0.1     0.1     0.1     0.2
  TI->TW             667     0.1     0.2     0.4     1.0     1.6     5.4
  Catalog Other    1,729     0.0     0.1     0.3     1.2     1.8     3.8
  TEN PA             518     0.3     1.1     6.5    24.2    41.5    55.6
  TEN CA              97     0.2     0.2     0.3     0.3     0.4     2.9
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              36     0.2     0.3     0.3     0.4     0.4     0.5
  TEN SU             199     0.3     0.5     0.6     0.8     0.9     5.2
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other          128     0.1     0.2     0.3     0.7     1.5    29.8
  COMMENT            208     0.2     0.4     0.7     1.7     3.0     5.8
  MJO                  0     0.0     0.0     0.0     0.0     0.0     0.0
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TW               1     7.7     7.7     7.7     7.7     7.7     7.7
  MED SW               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED MSU              0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED MXS             11     0.1     0.2     0.3     0.3     0.5     0.5
  MED XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               1     8.5     8.5     8.5     8.5     8.5     8.5
  MED XJ               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED MTN             49     0.8     2.0     3.8     8.1     9.4    27.3
  MED KW               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED DATE             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED LANG             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XXS              0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XMXS             0     0.0     0.0     0.0     0.0     0.0     0.0
  MED Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE               6,978     0.0     0.1     0.3     0.7     0.9     1.7
  XPE              2,270     0.0     0.0     0.0     0.1     0.1     0.2
  PE PA               11     0.0     0.0     0.1     0.1     0.2     0.2
  PE CA               19     0.1     0.2     0.4     0.6     1.1     1.1
  PE XC                1     0.1     0.1     0.1     0.1     0.1     0.1
  PE SU               36     0.0     0.1     0.3     1.7     2.0     2.2
  PE XS                1     1.3     1.3     1.3     1.3     1.3     1.3
  PE SE                2     0.1     0.2     0.3     0.3     0.3     0.3
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN            549     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              0     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              2     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                7     0.0     0.0     0.0     0.1     0.1     0.1
  PE Other             0     0.0     0.0     0.0     0.0     0.0     0.0
  Multi            2,391     0.2     0.4     1.1     2.8     5.2    17.5


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                   6     0.2     0.7     1.1     2.2     2.2     2.2
  CA                   2     1.2     3.3     5.3     5.3     5.3     5.3
  SU                 149     0.4     1.1     3.2     6.1     9.3    17.5
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  18     0.4     0.5     2.0    10.1    11.2    11.2
  Other                2     0.3     0.9     1.4     1.4     1.4     1.4
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                  0     0.0     0.0     0.0     0.0     0.0     0.0
  MED PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ               0     0.0     0.0     0.0     0.0     0.0     0.0
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)