CDL Resource Wranglers
The Resource Wranglers are an internal CDL group that monitors the CDL licensed databases and ejournals. The group communicates UC's needs to vendors, tracks vendor issues, and follows up on these issues until they are resolved.2005/2006 Workplan
The plan was developed from the repsonses to the Resource Liaison's Spring 2005 Vendor Reports cards. [DOC] [password-protected]The group focuses on the following areas:
- User interfaces for licensed databases and ejournals.
- Access (includes proxies and EndNote, etc.).
- Database and ejournal specific issues as reported by the Resource Liaisons, other UC campus groups, and end-users.
- Linking issues such as getting vendors to support the OpenURL standard and other items of this nature as suggested by UC-eLinks team.
- Multi-item services for database vendors, e.g., the Order function in PubMed, which allows users to send a list of citations to CDL and then from the Citation List screen see all of the items with inline links to holdings, full text (when available), and to Request multiple items.
- Usage Statistics (as needed).
Responsibilities
- Prepares vendor issues list based on input from the Resource Liaison(s), works with the vendors to resolve the issues to meet UC's needs. The group creates vendor status reports based on these issues and distributes them to the campuses via the Users Council, on an as needed schedule. These documents are used to track the progress UC makes and to hold vendors accountable for resolving these issues.
- Creation and maintenance of the database evaluation and transition documentation used by the Resource Liaisons and campus bibliographer groups when changing vendors.
- Creation and maintenance of the Information about CDL-Licensed Resources page on Inside CDL.
- Creation and maintenance of CDL's Technical Requirements for Vendors documents.
Campus communication process
Resource Liaisons are the primary consulting group for identification and resolution of issues.Users Council members are the primary group for disseminating information to library staff.
| Resource Wranglers | Primary area of Responsibility |
|---|---|
| Vacant | Resource Liaison Coordinator |
| Jayne Dickson | Helpline and User Feedback |
| Ellen Meltzer | Instruction, Education and Communication |
| Wendy Parfrey | Business and Licensing issues |
| Margery Tibbetts | UC-eLinks and other Linking issues |
| Sherry Willhite | Database and Ejournal specific issues, Multi-item services |
| Other CDL staff are included as needed for specific issues. | |