CDLINFO Newsletter, November 10, 2004 Vol. 7, No. 20
CONTENTS
- Melvyl Catalog: Staff Satisfaction Survey
- Improvements to Request (Interlibrary Loan) Service: Good News for Mac Users
- Library Staff News
- New Book By Roy Tennant: Managing the Digital Library
- For More Information
- News and Publications
- Contacts for Questions or Problems
- About CDLINFO
1. Melvyl Catalog: Staff Satisfaction Survey
For more than a year, UC staff have had a chance to work with the Melvyl Catalog, teach users about it in classes and across public service desks, and use it in technical services and for other purposes. During this time, the CDL has integrated some of changes suggested through conversations with campus staff and through user feedback via the Melvyl Catalog feedback link.
In order to measure Melvyl Catalog user satisfaction and surface issues that haven't yet been voiced, the CDL is conducting a brief, nine question survey of library staff.
We would appreciate it if you would take a few moments to complete the survey at: http://websurveyor.net/wsb.dll/2734/melvyl_survey2004.htm
The survey is available now through November 19.
2. Improvements to Request (Interlibrary Loan) Service: Good News for Mac Users
Thanks to some changes provided by Ex Libris, the producers of the software that underlies the Melvyl Catalog, requesting multiple items at one time is now significantly easier.
Users that have a Windows-based PC workstation or a Macintosh using Opera or any Mozilla-based web browser (Mozilla, Firebird, Firefox, Camino, or Netscape) can Request one or several items from the multi-record display (default) without saving the items first. When Requesting items from the multi-record display, it is no longer necessary to sign in at the top of the Request form if users have previously signed into the Melvyl Catalog during their session. Single item Requests can still be made from the full record display, as can multi-item Requests from the saved items screen, if desired.
Users that have a Macintosh and that use the Safari, OmniWeb, or Internet Explorer web browsers are able to Request a single item from the full record display and multiple items only from the saved items screen. This method still requires users to sign in with their user ID and password at the top of the Request form.
Very important: The greatest deterrent to the Request service working correctly is having popup blocking software enabled on your workstation. Popup blocking software must be disabled for the Request service to function. Please be sure that popup blocking is disabled on your workstation, or that http://melvyl.cdlib.org and http://request.cdlib.org:8082/index.jsp have been added to your list of sites that allow the use of popup windows.
3. Library Staff News
a. New Book By Roy Tennant: Managing the Digital Library
Roy Tennant, the eScholarship Web Design and Services Manager at the CDL, has authored many articles about digital libraries for a variety of industry publications. His newest book, "Managing the Digital Library," has recently been published by Reed Press. The book is a compilation of Roy's columns in Library Journal, which focus on how the digital library field is changing.
4. For More Information
a. News and Publications
News and events, press releases, reports and guidelines, and articles published by CDL staff are posted on the CDL web site. Please share news of this resource with your colleagues!
In addition, status information about CDL resources, reports, and working documents of particular interest to library staff are available on the Inside CDL web site.
b. Contacts for Questions or Problems
If you have problems accessing CDL resources or have questions, including questions about the status of electronic journal collections and Internet resources, contact the CDL:- For immediate assistance, call the CDL Helpline at 510-987-0555. Callers with TDD equipment, please call 1-800-735-2929 in California for the telephone relay operator.
- Or, send an email to cdl@www.cdlib.org.
For information about whether your UC campus has access to a particular electronic journal or Internet resource, contact your local collection development officer.
c. About CDLINFO
CDLINFO informs UC librarians and the UC community about the progress of the CDL, policy issues under discussion, and newly available electronic resources. Please share selected information from this newsletter with faculty, staff, and students on the campuses.
Eligible subscribers: UC library employees
Subscriptions: To subscribe for email distribution, send an email to listserv@listserv.ucop.edu with the following line as the body of the message, where FirstName LastName is your name: SUBSCRIBE CDLINFO-L FirstName LastName.
Frequency of publication: Biweekly, or as new information warrants. CDLINFO is also published on the Inside CDL news and events page.
Submissions: For information about submitting to CDLINFO, see the submission deadlines. Email articles to jennifer.colvin@ucop.edu.
Communicating with the listserv: While the CDLINFO listserv does not accept emails, subscribers are encouraged to send suggestions, thoughts, and comments to the CDL at cdl@www.cdlib.org.