Inside CDL

UC Best Practices in Instruction & Reference for Digital Resources Workshop

Agenda

Updates and follow up:

  • June 23, 2000 - 144 in attendance at workshop
  • June 28, 2000 - Powerpoint presentations and results from "One thing that most helped my instruction" survey added (additions marked in maroon in agenda)
  • Forthcoming (return here and watch DLINSTRUCT-L) - Workshop survey results for additional workshops and maintaining momentum

What: A one-day workshop, sponsored by the UC Libraries Heads of Public Service (HOPS) and by the Education Working Group of the CDL (EWG) to collaborate and share methods, tools, and materials for instruction and reference for digital resources in the UC context, and to discuss and develop sustainable, continuing, mechanisms for UC collaboration in instruction and reference for digital resources.

When: June 23, 2000
Where: LAX Hilton
5711 West Century Blvd.
Los Angeles, CA 90045-5631 (310) 410-4000

(There are hotel shuttles from the airport; Parking at the Hilton or next door at the Car Barn - 5701 W. Century Blvd.)

9:00 - 9:15 am      Welcome by HOPS and EWG
9:15 - 10:00 am    Speaker - Patty Iannuzzi (UCB)

Presentation [HTML]
10:00 - 10:15 am    Break
10:15 - 11:30 am    Instruction - Best Practices and Topics for Discussion (10 mins. Each; Moderated by Ellen Meltzer)
Joe Barker, Web Instruction Program Coordinator, Teaching Library (UCB) Web Searching Instruction: Where to go from here? Topic overview and questions posed by Joe. [RTF] http://www.lib.berkeley.edu/
TeachingLib/Guides/Internet/FindInfo.html


Presentation

[http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/UCBest/]
 
UCSB Library Instruction Services Comm. (Sherri Barnes Humanities Reference Librarian for Women's Studies, History and the Writing Program; Sylvia Curtis, Humanities Reference Librarian for Dance, Islam, and Black Studies; Eric Forte, Social Sciences Reference Librarian for Economics and International Documents) Effective Internal Training (tools and strategies such as, mentoring, team teaching, sharing of reference guides and webpages, ongoing dialogues of teaching issues and practices amongst librarian instructors, formal database training sessions and demonstrations by and for librarians. UCSB Library Instruction:
http://www.library.ucsb.edu/libinst/

UCSB Course-Related Pages:
http://www.library.ucsb.edu/classes/index.html

ACRL Information Literacy Competency Standards for Higher Education
http://www.ala.org/acrl/ilintro.html
 
Deborah A. Murphy, Instruction Coordinator (UCSC) a) The Library Starter Kit: a research source for those new to the library and the research process. It contains a virtual tour, a guide to writing research papers, a link to the UCSC NetTrail, evaluating web sites, and a list of subject guides.

b) Overview of UCSC Nettrail
http://library.ucsc.edu/ref/instruction/skit/

The Library Starter Kit: Using New Technologies For Training And Instruction Proceedings ACM SIGUCCS 1997 User Services Conference (http://library.ucsc.edu/library/ref/instruction/siguccs/)

Developing and maintaining instructional web sites: The Library Starter Kit - ACRL 1999 National Conference Proceedings (http://www.ala.org/acrl/murphy.pdf)

Presentation [PPT] (2MB)
 
Catherine Soehner, Head, Science Library (UCSC) Use of SearchLight in BI; Tools and Services Working Group tool development. Tools and Services Working Group information
http://www.cdlib.org/inside/groups/tswg/

Presentation [PPT] (2MB)
 
Robert Heyer-Gray (UCD) From ABD to Ph.D.: pilot project to update and enrich the bibliographic knowledge of a very well defined user group, i.e. "late stage" doctoral candidates  
 
Esther Grassian, Instructional Services Coordinator (UCLA) Evaluation of instruction, incl. new tools such as "Zoomerang" Each attendee should bring a copy of the evaluation form they use most often.

http://www.zoomerang.com/; see Esther's recommendations for background reading (posted to DLINSTRUCT-L on 4/12/00). CDL uses, and makes available a similar product - Websurveyor. Information is available at the assessment page

Presentation [PPT] (103KB)
 
Laura Smart (UCSD) Important sources and organizations (LOEX, CCLI- incl. workshop from 6/16) http://www.emich.edu/~lshirato/loex.html

http://gort.ucsd.edu/dtweedy/ccli.html

http://library.monterey.edu/ccli/

Important Organizations & Sources in Library Instruction
http://scilib.ucsd.edu/z/Laura/impsources.html

Presentation [PPT] (49KB)

The One Thing That Most Helped My Instruction Was....
http://scilib.ucsd.edu/z/Laura/InstructionHelps.html
 
Cathy Palmer, Instructional Services Librarian and English and Comparative Literature Librarian (UCI) Ongoing UC instructional librarian colloquia possibilities (with reference to Iowa "Powerful Learning" Meeting) Presentation [PPT] (24KB)
11:30 - 12:00 am    Open Question and Answer session
12:00 - 12:30 pm     Breakout Groups (topics and "hosts" identified during the morning sessions)
1:30 - 2:15 pm     Potential for Online In-Person Reference (moderated by Susan Lessick)
Susan McGlamery presenter Online reference using Webline http://www.webline.com/default.html

Presentation [PPT] (1.2MB)
2:15 - 2:30 pm     Break
2:30 - 3:00 pm     Best practices in Reference (15 mins each; moderated by Detrice Bankhead and Patrick Dawson)
 
Rebecca Davis, Carlson Health Sciences Library (UCD) "HouseCalls" - individual faculty consultations http://www.lib.ucdavis.edu/hsl/housecalls.html
Kathryn Kjaer Acting Head, Science Library Research & Instructional Services Department ; Judy Horn, Head, Government Information Dept. (UCI) "Ask a Librarian" Electronic Reference Service (UCI) http://sun3.lib.uci.edu/~question/. Includes the Final Report for the Pilot Project and samples of the templates, the flow chart for answering questions, etc.

Presentation [PPT] (360KB)
Eloisa Borah, Rosenfeld Management Library (UCLA) Reference website and relation to email reference and remote users (UCLA) Email Reference, 24-Hour Turnaround: Assisting Remote Users of Reference and Databases: http://personal.anderson.ucla.edu/
virtual.library/EmailRef.htm


Presentation [PPT] (62KB)
 
3:00 - 3:45 pm     Open Question and Answer session and/or Breakout Groups
3:45 - 4:30 pm    Momentum and Communication - Systemwide collaboration on instruction and reference (moderated by John Ober and Cathy Palmer)