Inside CDL

Request—Interlibrary Loan and Document Delivery Service

UC faculty, students, and staff may use Request to ask for interlibrary loan (ILL) and document delivery service (DDS) for items from the Melvyl Catalog and from CDL licensed databases. Requested items will be processed as an interlibrary loan unless the user specifically chooses to use the home campus document delivery service. Request was formerly know as PIR (Patron Initiated Request).

Project Description

Campus Advisory and Technical Groups

The Request Team has been dismissed and their responsibilities for ongoing operations will now be handled by the Campus Request Liaisons and the VDX Implementation Team.

VDX Implementation Team: Roster

Campus Request ILL and Technical Liaisons:

  • Roster: Last updated December 2006.
  • Charge: Last updated February 2002.
API Contact List: Revised April 2007.

Tools for ILL Staff

  • How to Use the Request & VDX Helpline Web Site [HTML]
  • Campus-based Request test account overview. February 2007 [HTML]
  • Troubleshooting requests. Revised March 2001. [RTF]
  • Find the database and vendor name when the Request has just the database code. Revised May 2007 [PDF]
  • Request decision flow: Revised June 2000. [RTF]

Tools for Public Service Staff

  • Request error messages: Revised August 2004. [RTF]
  • Adaptable description for campus explanation and promotion activities: Revised June 2003. [RTF]
  • User guide: Revised July 2003. [HTML]

Request Statistics

Technical Information

ISO ILL protocol information:

  • Request fields in ISO 10161 Request to OCLC Direct: [RTF]
  • ILL Applications Standards Maintenance Agency website: [HTML]
  • ARL NAILDD ILL Protocol Implementers Group (IPIG) website: [HTML]