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September 17, 2014

Request Policies

Requests from Melvyl®:

  • Requests are initiated from Melvyl.
  • The service is available to faculty, staff, and students.
  • Loan periods for faculty, staff, and students will be standard intercampus loan periods
  • Materials covered:
    • Requests for titles held locally will be rejected unless they are checked out, missing, or withdrawn. Patrons making such requests will be offered document delivery if available on their campus.
    • Requests for circulating non-book materials will be processed directly through Request.
  • There are no limits on the number of Requests a user may submit.
  • Load leveling will continue: Requests are first distributed to the RLFs, then to Group I holding locations (net borrowers); and, last, to Group II holding locations (net lenders) and, finally, CRL.
  • Delivery to libraries continues to be via courier. (Libraries may then, if they choose, deliver directly to the patron.)

Abstracting and Indexing Databases: (For articles and other indexed materials)

  • Requests can be initiated from UC-eLinks or Multi-item Request.
  • Service is available to faculty, students, and staff.
  • There are no limits on the number of Requests a user may submit.
  • Requests for articles with available, linked, online full-text versions will are not blocked
  • Patrons requesting articles with potentially available electronic versions or locally provided internet versions will be alerted to this possibility from all databases.
  • Patrons requesting titles/volumes held locally will be provided a choice between selecting document delivery (if offered by campus) or canceling their request.
  • Intercampus delivery will be to libraries via courier, ARIEL, and Fax.
  • Load leveling approach will be the same as described above for monographs.
  • Other existing UC interlibrary loan and circulation guidelines and policies as codified in the UC ILL Manual remain in place. These include Universitywide standards for fulfillment time for intercampus requests.

Standard Intercampus Loan

Item loaned for two weeks if the campus loan period is 4 weeks or less; Item loaned for 3 months, with 3 renewals, if campus loan period is more than 4 weeks.

1 Endorsed by University Librarians 4/29/99
2 Updated and Endorsed by University Librarians 8/22/00
3 Updated 2/27/04

Last updated: December 14, 2012
Document owner: Resource Sharing Team
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