Reporter /pir/stats/200912/logfile Total read = 37754. Lines with errors = 0. Total processed = 18877. This report covers request from 2009.12.01 00:00:36 to 2009.12.31 23:59:33 *** These are the Campus-wide statistics. *** Grand Total = 18877 succeeded = 14188 failed = 4689 Duplicates detected among successful requests = 331 Databases: Berkeley.worldcat.org:worldcat=1152 Melvyl=2440 Melvyl.worldcat.org:worldcat=3389 Melvyl:journal=191 Order-Entrez:PubMed=156 UCLinks-AMS:MathSciNet=45 UCLinks-APh=1 UCLinks-CAPTURE:CAPTURE=2 UCLinks-CAS:CAPLUS=259 UCLinks-CAS:MEDLINE=3 UCLinks-CIOS:CAB=1 UCLinks-CSA:agricola-set-c=5 UCLinks-CSA:artbm-set-c=4 UCLinks-CSA:avery-set-c=5 UCLinks-CSA:econlit-set-c=1 UCLinks-CSA:envclust-set-c=1 UCLinks-CSA:eric-set-c=15 UCLinks-CSA:georef-set-c=5 UCLinks-CSA:islamicus-set-c=3 UCLinks-CSA:lisa-set-c=7 UCLinks-CSA:llba-set-c=28 UCLinks-CSA:mla-set-c=104 UCLinks-CSA:pais-set-c=1 UCLinks-CSA:paisarc-set-c=4 UCLinks-CSA:philosopher-set-c=5 UCLinks-CSA:psycinfo-set-c=172 UCLinks-CSA:scholar-universe-set-s=3 UCLinks-CSA:socioabs-set-c=17 UCLinks-CSA:ssa-set-c=1 UCLinks-CSA:zoorec-m-set-c=2 UCLinks-DEFAULT=7 UCLinks-EBSCO:a9h=18 UCLinks-EBSCO:ahl=7 UCLinks-EBSCO:bth=5 UCLinks-EBSCO:cinref=1 UCLinks-EBSCO:f5h=1 UCLinks-EBSCO:fyh=4 UCLinks-EBSCO:hia=2 UCLinks-EBSCO:lxh=1 UCLinks-EBSCO:qrh=3 UCLinks-EBSCO:reh=4 UCLinks-EBSCO:rih=9 UCLinks-EBSCO:rzh=29 UCLinks-EI:Compendex=13 UCLinks-Elsevier:Scopus=16 UCLinks-Entrez:PubMed=1371 UCLinks-FirstSearch:AltPressIndex=1 UCLinks-FirstSearch:AltPressIndexArchive=1 UCLinks-FirstSearch:AnthropologyPlus=15 UCLinks-FirstSearch:ChicanoDatabase=2 UCLinks-FirstSearch:WorldCat=397 UCLinks-FirstSearch:WorldCatDissertations=4 UCLinks-HWW:ARTFT=8 UCLinks-HWW:EDUFT=11 UCLinks-HWW:LIBFT=1 UCLinks-HWW:RGR=1 UCLinks-OVID:econdb=4 UCLinks-OVID:elgodb=6 UCLinks-OVID:ovftdb=11 UCLinks-PROQUEST:ABI_INFORM_GLOBAL=1 UCLinks-Refworks:University of California=10 UCLinks-Thomson Gale=1 UCLinks-Wiley:InterScience=4 UCLinks-berkeley.worldcat.org:worldcat=68 UCLinks-elsevier.com:MDConsult#journal_search=3 UCLinks-gale:EAIM=1 UCLinks-google=216 UCLinks-harvest.lib.ucdavis.edu/aleph:UCD01=28 UCLinks-libx:uc=2 UCLinks-libxucsc=1 UCLinks-melvyl.worldcat.org:worldcat=91 UCLinks-oup:oao=2 UCLinks-pmid=8 UCLinks-pqil:abell=1 UCLinks-sfx:citation=1356 UCLinks-sfxit.com:citation=10 UCLinks-ucdavis.worldcat.org:worldcat=52 UCLinks-uci.worldcat.org:worldcat=19 UCLinks-ucla.worldcat.org:worldcat=81 UCLinks-ucmerced.worldcat.org:worldcat=4 UCLinks-ucr.worldcat.org:worldcat=40 UCLinks-ucsb.worldcat.org:worldcat=32 UCLinks-ucsc.worldcat.org:worldcat=13 UCLinks-ucsd.worldcat.org:worldcat=14 UCLinks-ucsf.worldcat.org:worldcat=13 UCLinks-www.isinet.com:RS=1 UCLinks-www.isinet.com:WoK=373 Worldcat.org:worldcat=7 ucdavis.worldcat.org:worldcat=664 uci.worldcat.org:worldcat=1022 ucla.worldcat.org:worldcat=1482 ucmerced.worldcat.org:worldcat=146 ucr.worldcat.org:worldcat=719 ucsb.worldcat.org:worldcat=1233 ucsc.worldcat.org:worldcat=363 ucsd.worldcat.org:worldcat=720 ucsf.worldcat.org:worldcat=101 Patron status: Faculty = 4765 Graduate = 7880 Undergraduate = 2438 Staff = 1444 Visiting Scholars = 88 Retirees = 0 Other = 63 Unknown = 2199 The maximum number of simultaneous sessions = 5 This occurred starting with session = 20091201132908109 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 544 1 = 3816 2 = 98 2 = 934 3 = 46 3 = 368 4 = 17 4 = 164 5 = 15 5 = 104 6 = 5 6 = 82 7 = 10 7 = 51 8 = 4 8 = 31 9 = 4 9 = 19 10 = 1 10 = 24 11 = 2 11 = 12 12 = 0 12 = 7 13 = 1 13 = 5 14 = 2 14 = 5 15 = 1 15 = 2 16 = 0 16 = 6 17 = 0 17 = 5 18 = 1 18 = 1 19 = 0 19 = 1 20 = 0 20 = 2 21 = 0 21 = 3 23 = 0 23 = 1 24 = 0 24 = 2 26 = 1 26 = 2 27 = 0 27 = 1 32 = 0 32 = 1 33 = 0 33 = 2 34 = 0 34 = 1 44 = 0 44 = 1 48 = 0 48 = 1 Maximum elapsed time in PIR 90.058 secs. occured in PIR request session 20091228130016299 Average elapsed time in PIR 3.19 secs. Percentage of requests elapsed < 5 secs = 87.86883509032155 Percentage of requests elapsed < 10 secs = 97.1499708640144 Percentage of requests elapsed < 15 secs = 99.16300259575145 Percentage of requests elapsed < 20 secs = 99.57090639402448 Percentage of requests elapsed < 25 secs = 99.7986968268263 Percentage of requests elapsed < 30 secs = 99.84637389415691 Maximum elapsed time in PIR AUTH 90.009 secs. occured in PIR request session 20091202154129642 Average elapsed time in PIR AUTH 0.44 secs. Percentage of Auth requests elapsed < 5 secs = 98.71271918207343 Percentage of Auth requests elapsed < 10 secs = 99.65566562483446 Percentage of Auth requests elapsed < 15 secs = 99.82518408645441 Percentage of Auth requests elapsed < 20 secs = 99.87815860571065 Percentage of Auth requests elapsed < 25 secs = 99.88345605763628 Percentage of Auth requests elapsed < 30 secs = 99.88345605763628 Number of users who requested items in one request items users 1 = 18370 2 = 161 3 = 96 4 = 63 5 = 50 6 = 37 7 = 26 8 = 18 9 = 10 10 = 6 11 = 4 12 = 4 13 = 4 14 = 4 15 = 3 16 = 3 17 = 1 18 = 1 19 = 1 20 = 1 21 = 1 22 = 1 23 = 1 24 = 1 25 = 1 27 = 1 28 = 1 29 = 1 30 = 1 31 = 1 32 = 1 33 = 1 34 = 1 35 = 1 Success detail: used VDX = 13367 used DDS - item was held at home campus = 756 used e-mail for UCB/UCD NRLF request = 48 e-mailed request to ILL (UCB Baker or UCD Law) = 17 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 1441 Authentication for Patron ID failed - read failure from campus = 9 Patron not eligible for Doc Delivery Service = 161 Patron can't Doc Deliver - Offered "Process Anyway" = 1051 Patron didn't supply Doc Delivery Service when needed = 94 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 928 All locations for the item are non-circulating = 149 All locations for the item are special collections = 45 DDS requested but campus says no = 59 Required field missing. = 8 An error which we don't handle occurred = 3 Password does not match ID = 436 Ineligible for PIR = 138 Blocked at the campus for PIR = 95 Unable to connect to host = 15 Timed out trying to authenticate user = 21 Patron has an invalid patron category = 36 This report covers request from 2009.12.01 00:31:32 to 2009.12.31 21:23:16 *** These are the UCB statistics. *** Grand Total = 1881 succeeded = 1157 failed = 724 Duplicates detected among successful requests = 27 Databases: Berkeley.worldcat.org:worldcat=1141 Melvyl=88 Melvyl.worldcat.org:worldcat=189 Melvyl:journal=25 UCLinks-AMS:MathSciNet=7 UCLinks-APh=1 UCLinks-CAS:CAPLUS=10 UCLinks-CSA:agricola-set-c=5 UCLinks-CSA:artbm-set-c=1 UCLinks-CSA:avery-set-c=1 UCLinks-CSA:eric-set-c=3 UCLinks-CSA:llba-set-c=1 UCLinks-CSA:mla-set-c=3 UCLinks-CSA:pais-set-c=1 UCLinks-CSA:paisarc-set-c=4 UCLinks-CSA:psycinfo-set-c=8 UCLinks-CSA:socioabs-set-c=2 UCLinks-CSA:ssa-set-c=1 UCLinks-CSA:zoorec-m-set-c=2 UCLinks-DEFAULT=2 UCLinks-EBSCO:a9h=3 UCLinks-EBSCO:ahl=2 UCLinks-EBSCO:fyh=2 UCLinks-Elsevier:Scopus=5 UCLinks-Entrez:PubMed=62 UCLinks-FirstSearch:AltPressIndex=1 UCLinks-FirstSearch:AltPressIndexArchive=1 UCLinks-FirstSearch:WorldCat=93 UCLinks-OVID:elgodb=6 UCLinks-Refworks:University of California=5 UCLinks-berkeley.worldcat.org:worldcat=62 UCLinks-google=25 UCLinks-melvyl.worldcat.org:worldcat=27 UCLinks-oup:oao=2 UCLinks-pmid=4 UCLinks-pqil:abell=1 UCLinks-sfx:citation=50 UCLinks-www.isinet.com:WoK=34 Worldcat.org:worldcat=1 Patron status: Faculty = 192 Graduate = 753 Undergraduate = 186 Staff = 121 Visiting Scholars = 88 Retirees = 0 Other = 0 Unknown = 541 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 29 1 = 417 2 = 2 2 = 90 3 = 1 3 = 30 4 = 2 4 = 14 5 = 0 5 = 8 6 = 0 6 = 6 7 = 0 7 = 5 8 = 0 8 = 2 9 = 0 9 = 2 10 = 0 10 = 2 16 = 0 16 = 1 21 = 0 21 = 1 24 = 0 24 = 1 Maximum elapsed time in PIR 90.058 secs. occured in PIR request session 20091228130016299 Average elapsed time in PIR 3.533 secs. Percentage of requests elapsed < 5 secs = 89.95215311004785 Percentage of requests elapsed < 10 secs = 97.28867623604465 Percentage of requests elapsed < 15 secs = 98.35194045720361 Percentage of requests elapsed < 20 secs = 98.6709197235513 Percentage of requests elapsed < 25 secs = 98.83040935672514 Percentage of requests elapsed < 30 secs = 98.83040935672514 Maximum elapsed time in PIR AUTH 90.009 secs. occured in PIR request session 20091202154129642 Average elapsed time in PIR AUTH 1.212 secs. Percentage of Auth requests elapsed < 5 secs = 98.88357256778309 Percentage of Auth requests elapsed < 10 secs = 98.88357256778309 Percentage of Auth requests elapsed < 15 secs = 98.88357256778309 Percentage of Auth requests elapsed < 20 secs = 98.88357256778309 Percentage of Auth requests elapsed < 25 secs = 98.88357256778309 Percentage of Auth requests elapsed < 30 secs = 98.88357256778309 Number of users who requested items in one request items users 1 = 1879 2 = 1 3 = 1 Success detail: used VDX = 1092 used DDS - item was held at home campus = 0 used e-mail for UCB/UCD NRLF request = 48 e-mailed request to ILL (UCB Baker or UCD Law) = 17 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 55 Authentication for Patron ID failed - read failure from campus = 1 Patron not eligible for Doc Delivery Service = 161 Patron didn't supply Doc Delivery Service when needed = 8 All locations for the item are non-circulating = 5 All locations for the item are special collections = 3 DDS requested but campus says no = 6 Password does not match ID = 436 Ineligible for PIR = 7 Blocked at the campus for PIR = 6 Timed out trying to authenticate user = 21 Patron has an invalid patron category = 15 This report covers request from 2009.12.01 00:16:20 to 2009.12.31 20:22:47 *** These are the UCD statistics. *** Grand Total = 2580 succeeded = 1767 failed = 813 Duplicates detected among successful requests = 49 Databases: Berkeley.worldcat.org:worldcat=8 Melvyl=368 Melvyl.worldcat.org:worldcat=319 Melvyl:journal=19 Order-Entrez:PubMed=10 UCLinks-AMS:MathSciNet=1 UCLinks-CAS:CAPLUS=189 UCLinks-CSA:eric-set-c=5 UCLinks-CSA:georef-set-c=1 UCLinks-CSA:llba-set-c=9 UCLinks-CSA:mla-set-c=26 UCLinks-CSA:psycinfo-set-c=27 UCLinks-CSA:socioabs-set-c=1 UCLinks-EBSCO:a9h=2 UCLinks-EBSCO:bth=2 UCLinks-EBSCO:qrh=1 UCLinks-EBSCO:reh=3 UCLinks-EBSCO:rzh=4 UCLinks-EI:Compendex=10 UCLinks-Entrez:PubMed=445 UCLinks-FirstSearch:AnthropologyPlus=2 UCLinks-FirstSearch:WorldCat=38 UCLinks-FirstSearch:WorldCatDissertations=1 UCLinks-HWW:EDUFT=1 UCLinks-OVID:ovftdb=2 UCLinks-berkeley.worldcat.org:worldcat=5 UCLinks-google=10 UCLinks-harvest.lib.ucdavis.edu/aleph:UCD01=28 UCLinks-melvyl.worldcat.org:worldcat=1 UCLinks-pmid=4 UCLinks-sfx:citation=264 UCLinks-ucdavis.worldcat.org:worldcat=51 UCLinks-www.isinet.com:WoK=57 Worldcat.org:worldcat=1 ucdavis.worldcat.org:worldcat=664 ucsf.worldcat.org:worldcat=1 Patron status: Faculty = 898 Graduate = 989 Undergraduate = 144 Staff = 67 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 482 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 92 1 = 458 2 = 15 2 = 95 3 = 6 3 = 33 4 = 2 4 = 12 5 = 0 5 = 11 6 = 1 6 = 10 7 = 0 7 = 9 8 = 1 8 = 2 9 = 1 9 = 3 10 = 0 10 = 2 11 = 1 11 = 0 13 = 0 13 = 1 14 = 1 14 = 1 16 = 0 16 = 1 17 = 0 17 = 1 24 = 0 24 = 1 26 = 0 26 = 2 44 = 0 44 = 1 Maximum elapsed time in PIR 31.743 secs. occured in PIR request session 20091219142403192 Average elapsed time in PIR 2.86 secs. Percentage of requests elapsed < 5 secs = 87.67441860465117 Percentage of requests elapsed < 10 secs = 97.75193798449612 Percentage of requests elapsed < 15 secs = 99.45736434108528 Percentage of requests elapsed < 20 secs = 99.72868217054264 Percentage of requests elapsed < 25 secs = 99.96124031007751 Percentage of requests elapsed < 30 secs = 99.96124031007751 Maximum elapsed time in PIR AUTH 24.77 secs. occured in PIR request session 20091219142403192 Average elapsed time in PIR AUTH 0.558 secs. Percentage of Auth requests elapsed < 5 secs = 97.90697674418605 Percentage of Auth requests elapsed < 10 secs = 99.65116279069768 Percentage of Auth requests elapsed < 15 secs = 99.96124031007751 Percentage of Auth requests elapsed < 20 secs = 99.96124031007751 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 2534 2 = 23 3 = 10 4 = 5 5 = 4 6 = 2 7 = 2 Success detail: used VDX = 1619 used DDS - item was held at home campus = 148 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 449 Authentication for Patron ID failed - read failure from campus = 1 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 303 All locations for the item are non-circulating = 16 All locations for the item are special collections = 12 Ineligible for PIR = 18 Blocked at the campus for PIR = 6 Unable to connect to host = 3 Patron has an invalid patron category = 5 This report covers request from 2009.12.01 04:34:34 to 2009.12.31 22:57:18 *** These are the UCI statistics. *** Grand Total = 2422 succeeded = 1846 failed = 576 Duplicates detected among successful requests = 69 Databases: Melvyl=853 Melvyl.worldcat.org:worldcat=193 Melvyl:journal=18 UCLinks-AMS:MathSciNet=15 UCLinks-CSA:llba-set-c=1 UCLinks-CSA:mla-set-c=26 UCLinks-CSA:philosopher-set-c=3 UCLinks-CSA:psycinfo-set-c=13 UCLinks-CSA:socioabs-set-c=1 UCLinks-EBSCO:rzh=2 UCLinks-Elsevier:Scopus=2 UCLinks-Entrez:PubMed=37 UCLinks-FirstSearch:WorldCat=14 UCLinks-HWW:ARTFT=6 UCLinks-OVID:ovftdb=1 UCLinks-elsevier.com:MDConsult#journal_search=3 UCLinks-google=9 UCLinks-melvyl.worldcat.org:worldcat=8 UCLinks-sfx:citation=155 UCLinks-sfxit.com:citation=2 UCLinks-uci.worldcat.org:worldcat=19 UCLinks-www.isinet.com:WoK=18 uci.worldcat.org:worldcat=1022 ucla.worldcat.org:worldcat=1 Patron status: Faculty = 994 Graduate = 1024 Undergraduate = 123 Staff = 105 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 176 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 141 1 = 327 2 = 32 2 = 96 3 = 14 3 = 28 4 = 7 4 = 14 5 = 5 5 = 10 6 = 3 6 = 8 7 = 2 7 = 4 8 = 0 8 = 4 9 = 1 9 = 1 10 = 0 10 = 1 11 = 0 11 = 1 13 = 1 13 = 0 14 = 1 14 = 1 15 = 1 15 = 0 17 = 0 17 = 1 20 = 0 20 = 1 23 = 0 23 = 1 32 = 0 32 = 1 34 = 0 34 = 1 Maximum elapsed time in PIR 23.52 secs. occured in PIR request session 20091230153531341 Average elapsed time in PIR 2.302 secs. Percentage of requests elapsed < 5 secs = 94.09578860445913 Percentage of requests elapsed < 10 secs = 98.92650701899257 Percentage of requests elapsed < 15 secs = 99.87613542526837 Percentage of requests elapsed < 20 secs = 99.95871180842279 Percentage of requests elapsed < 25 secs = 100.0 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 0.174 secs. occured in PIR request session 20091207041415645 Average elapsed time in PIR AUTH 0.026 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 2231 2 = 73 3 = 38 4 = 24 5 = 20 6 = 12 7 = 8 8 = 6 9 = 2 10 = 2 11 = 1 12 = 1 13 = 1 14 = 1 15 = 1 16 = 1 Success detail: used VDX = 1608 used DDS - item was held at home campus = 238 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 152 Patron can't Doc Deliver - Offered "Process Anyway" = 106 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 254 All locations for the item are non-circulating = 33 All locations for the item are special collections = 7 Ineligible for PIR = 2 Blocked at the campus for PIR = 15 Patron has an invalid patron category = 7 This report covers request from 2009.12.01 00:00:36 to 2009.12.31 22:44:13 *** These are the UCLA statistics. *** Grand Total = 3670 succeeded = 2649 failed = 1021 Duplicates detected among successful requests = 44 Databases: Berkeley.worldcat.org:worldcat=1 Melvyl=273 Melvyl.worldcat.org:worldcat=835 Melvyl:journal=34 Order-Entrez:PubMed=108 UCLinks-AMS:MathSciNet=6 UCLinks-CAS:CAPLUS=2 UCLinks-CSA:artbm-set-c=1 UCLinks-CSA:avery-set-c=3 UCLinks-CSA:envclust-set-c=1 UCLinks-CSA:eric-set-c=2 UCLinks-CSA:islamicus-set-c=2 UCLinks-CSA:lisa-set-c=7 UCLinks-CSA:mla-set-c=14 UCLinks-CSA:psycinfo-set-c=19 UCLinks-CSA:socioabs-set-c=4 UCLinks-DEFAULT=1 UCLinks-EBSCO:a9h=5 UCLinks-EBSCO:lxh=1 UCLinks-EBSCO:rzh=6 UCLinks-Elsevier:Scopus=2 UCLinks-Entrez:PubMed=220 UCLinks-FirstSearch:WorldCat=154 UCLinks-HWW:ARTFT=2 UCLinks-HWW:EDUFT=2 UCLinks-HWW:RGR=1 UCLinks-google=54 UCLinks-libx:uc=2 UCLinks-melvyl.worldcat.org:worldcat=18 UCLinks-sfx:citation=274 UCLinks-sfxit.com:citation=2 UCLinks-ucla.worldcat.org:worldcat=80 UCLinks-www.isinet.com:WoK=53 ucla.worldcat.org:worldcat=1480 ucsd.worldcat.org:worldcat=1 Patron status: Faculty = 827 Graduate = 1767 Undergraduate = 327 Staff = 309 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 440 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 75 1 = 840 2 = 11 2 = 189 3 = 7 3 = 93 4 = 1 4 = 34 5 = 3 5 = 13 6 = 0 6 = 17 7 = 4 7 = 7 8 = 1 8 = 3 9 = 1 9 = 3 10 = 1 10 = 3 11 = 0 11 = 3 12 = 0 12 = 4 13 = 0 13 = 2 14 = 0 14 = 1 15 = 0 15 = 2 16 = 0 16 = 1 19 = 0 19 = 1 20 = 0 20 = 1 21 = 0 21 = 1 27 = 0 27 = 1 Maximum elapsed time in PIR 50.716 secs. occured in PIR request session 20091204165620190 Average elapsed time in PIR 3.065 secs. Percentage of requests elapsed < 5 secs = 91.1716621253406 Percentage of requests elapsed < 10 secs = 97.76566757493188 Percentage of requests elapsed < 15 secs = 99.42779291553133 Percentage of requests elapsed < 20 secs = 99.64577656675749 Percentage of requests elapsed < 25 secs = 99.9182561307902 Percentage of requests elapsed < 30 secs = 99.94550408719346 Maximum elapsed time in PIR AUTH 50.714 secs. occured in PIR request session 20091204165620190 Average elapsed time in PIR AUTH 0.382 secs. Percentage of Auth requests elapsed < 5 secs = 99.97275204359674 Percentage of Auth requests elapsed < 10 secs = 99.97275204359674 Percentage of Auth requests elapsed < 15 secs = 99.97275204359674 Percentage of Auth requests elapsed < 20 secs = 99.97275204359674 Percentage of Auth requests elapsed < 25 secs = 99.97275204359674 Percentage of Auth requests elapsed < 30 secs = 99.97275204359674 Number of users who requested items in one request items users 1 = 3558 2 = 33 3 = 20 4 = 13 5 = 12 6 = 10 7 = 9 8 = 5 9 = 3 10 = 1 11 = 1 12 = 1 13 = 1 14 = 1 15 = 1 16 = 1 Success detail: used VDX = 2526 used DDS - item was held at home campus = 123 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 340 Authentication for Patron ID failed - read failure from campus = 7 Patron can't Doc Deliver - Offered "Process Anyway" = 482 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 19 All locations for the item are non-circulating = 19 All locations for the item are special collections = 5 DDS requested but campus says no = 53 An error which we don't handle occurred = 3 Ineligible for PIR = 71 Blocked at the campus for PIR = 12 Unable to connect to host = 4 Patron has an invalid patron category = 6 This report covers request from 2009.12.01 07:57:05 to 2009.12.30 09:08:57 *** These are the UCM statistics. *** Grand Total = 319 succeeded = 276 failed = 43 Duplicates detected among successful requests = 7 Databases: Berkeley.worldcat.org:worldcat=1 Melvyl=19 Melvyl.worldcat.org:worldcat=42 UCLinks-CAS:CAPLUS=1 UCLinks-CSA:mla-set-c=1 UCLinks-CSA:psycinfo-set-c=7 UCLinks-EBSCO:ahl=1 UCLinks-EI:Compendex=3 UCLinks-Elsevier:Scopus=1 UCLinks-Entrez:PubMed=7 UCLinks-FirstSearch:ChicanoDatabase=2 UCLinks-FirstSearch:WorldCat=4 UCLinks-google=9 UCLinks-melvyl.worldcat.org:worldcat=1 UCLinks-sfx:citation=57 UCLinks-ucmerced.worldcat.org:worldcat=4 UCLinks-www.isinet.com:WoK=13 ucmerced.worldcat.org:worldcat=146 Patron status: Faculty = 91 Graduate = 93 Undergraduate = 42 Staff = 27 Visiting Scholars = 0 Retirees = 0 Other = 38 Unknown = 28 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 7 1 = 103 2 = 0 2 = 12 3 = 1 3 = 5 4 = 0 4 = 4 5 = 0 5 = 2 6 = 0 6 = 2 7 = 0 7 = 2 8 = 0 8 = 1 21 = 0 21 = 1 Maximum elapsed time in PIR 16.231 secs. occured in PIR request session 20091212133701200 Average elapsed time in PIR 3.322 secs. Percentage of requests elapsed < 5 secs = 86.83385579937304 Percentage of requests elapsed < 10 secs = 98.11912225705329 Percentage of requests elapsed < 15 secs = 99.68652037617555 Percentage of requests elapsed < 20 secs = 100.0 Percentage of requests elapsed < 25 secs = 100.0 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 3.599 secs. occured in PIR request session 20091215002142691 Average elapsed time in PIR AUTH 0.132 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 319 Success detail: used VDX = 271 used DDS - item was held at home campus = 5 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 28 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 12 All locations for the item are non-circulating = 2 All locations for the item are special collections = 1 This report covers request from 2009.12.01 00:39:25 to 2009.12.31 22:25:19 *** These are the UCR statistics. *** Grand Total = 1559 succeeded = 1295 failed = 264 Duplicates detected among successful requests = 32 Databases: Melvyl=178 Melvyl.worldcat.org:worldcat=151 Melvyl:journal=30 UCLinks-CAPTURE:CAPTURE=2 UCLinks-CAS:CAPLUS=7 UCLinks-CSA:eric-set-c=4 UCLinks-CSA:georef-set-c=3 UCLinks-CSA:llba-set-c=6 UCLinks-CSA:mla-set-c=5 UCLinks-CSA:psycinfo-set-c=24 UCLinks-EBSCO:ahl=3 UCLinks-EBSCO:bth=1 UCLinks-EBSCO:fyh=1 UCLinks-EBSCO:rih=7 UCLinks-Entrez:PubMed=42 UCLinks-FirstSearch:AnthropologyPlus=7 UCLinks-FirstSearch:WorldCat=56 UCLinks-FirstSearch:WorldCatDissertations=1 UCLinks-google=30 UCLinks-melvyl.worldcat.org:worldcat=2 UCLinks-sfx:citation=157 UCLinks-sfxit.com:citation=2 UCLinks-ucr.worldcat.org:worldcat=40 UCLinks-www.isinet.com:WoK=82 ucr.worldcat.org:worldcat=718 Patron status: Faculty = 325 Graduate = 735 Undergraduate = 289 Staff = 143 Visiting Scholars = 0 Retirees = 0 Other = 25 Unknown = 42 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 48 1 = 328 2 = 15 2 = 103 3 = 4 3 = 43 4 = 2 4 = 15 5 = 1 5 = 16 6 = 0 6 = 5 7 = 1 7 = 4 8 = 0 8 = 4 9 = 0 9 = 1 10 = 0 10 = 3 12 = 0 12 = 1 13 = 0 13 = 2 16 = 0 16 = 1 Maximum elapsed time in PIR 28.685 secs. occured in PIR request session 20091230130204954 Average elapsed time in PIR 3.213 secs. Percentage of requests elapsed < 5 secs = 88.38999358563181 Percentage of requests elapsed < 10 secs = 97.69082745349583 Percentage of requests elapsed < 15 secs = 99.16613213598461 Percentage of requests elapsed < 20 secs = 99.55099422706863 Percentage of requests elapsed < 25 secs = 99.74342527261065 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 1.312 secs. occured in PIR request session 20091215000002149 Average elapsed time in PIR AUTH 0.064 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 1549 2 = 4 3 = 3 4 = 1 5 = 1 6 = 1 Success detail: used VDX = 1224 used DDS - item was held at home campus = 71 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 39 Patron can't Doc Deliver - Offered "Process Anyway" = 49 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 156 All locations for the item are non-circulating = 15 All locations for the item are special collections = 2 Ineligible for PIR = 1 Patron has an invalid patron category = 2 This report covers request from 2009.12.01 00:22:21 to 2009.12.31 23:59:33 *** These are the UCSB statistics. *** Grand Total = 2881 succeeded = 2393 failed = 488 Duplicates detected among successful requests = 43 Databases: Melvyl=268 Melvyl.worldcat.org:worldcat=840 Melvyl:journal=19 UCLinks-AMS:MathSciNet=4 UCLinks-CAS:CAPLUS=14 UCLinks-CSA:artbm-set-c=2 UCLinks-CSA:econlit-set-c=1 UCLinks-CSA:eric-set-c=1 UCLinks-CSA:georef-set-c=1 UCLinks-CSA:islamicus-set-c=1 UCLinks-CSA:llba-set-c=11 UCLinks-CSA:mla-set-c=1 UCLinks-CSA:psycinfo-set-c=34 UCLinks-CSA:scholar-universe-set-s=3 UCLinks-CSA:socioabs-set-c=7 UCLinks-EBSCO:a9h=5 UCLinks-EBSCO:ahl=1 UCLinks-EBSCO:f5h=1 UCLinks-EBSCO:fyh=1 UCLinks-EBSCO:hia=2 UCLinks-EBSCO:qrh=2 UCLinks-Entrez:PubMed=7 UCLinks-FirstSearch:AnthropologyPlus=2 UCLinks-FirstSearch:WorldCat=21 UCLinks-PROQUEST:ABI_INFORM_GLOBAL=1 UCLinks-Thomson Gale=1 UCLinks-google=41 UCLinks-melvyl.worldcat.org:worldcat=12 UCLinks-sfx:citation=255 UCLinks-sfxit.com:citation=3 UCLinks-ucdavis.worldcat.org:worldcat=1 UCLinks-ucsb.worldcat.org:worldcat=32 UCLinks-www.isinet.com:WoK=48 Worldcat.org:worldcat=4 ucsb.worldcat.org:worldcat=1233 ucsd.worldcat.org:worldcat=1 Patron status: Faculty = 517 Graduate = 1337 Undergraduate = 705 Staff = 86 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 236 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 54 1 = 508 2 = 11 2 = 153 3 = 2 3 = 63 4 = 1 4 = 33 5 = 3 5 = 22 6 = 1 6 = 20 7 = 1 7 = 11 8 = 1 8 = 10 9 = 0 9 = 9 10 = 0 10 = 10 11 = 1 11 = 4 12 = 0 12 = 2 14 = 0 14 = 1 16 = 0 16 = 1 17 = 0 17 = 1 18 = 1 18 = 0 26 = 1 26 = 0 33 = 0 33 = 2 48 = 0 48 = 1 Maximum elapsed time in PIR 47.992 secs. occured in PIR request session 20091219105403277 Average elapsed time in PIR 4.359 secs. Percentage of requests elapsed < 5 secs = 73.65498090940645 Percentage of requests elapsed < 10 secs = 92.78028462339466 Percentage of requests elapsed < 15 secs = 97.91738979521 Percentage of requests elapsed < 20 secs = 99.30579659840333 Percentage of requests elapsed < 25 secs = 99.791738979521 Percentage of requests elapsed < 30 secs = 99.86115931968067 Maximum elapsed time in PIR AUTH 19.049 secs. occured in PIR request session 20091203142509085 Average elapsed time in PIR AUTH 0.975 secs. Percentage of Auth requests elapsed < 5 secs = 94.20340159666782 Percentage of Auth requests elapsed < 10 secs = 98.81985421728567 Percentage of Auth requests elapsed < 15 secs = 99.65289829920167 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 2819 2 = 12 3 = 9 4 = 8 5 = 6 6 = 8 7 = 5 8 = 5 9 = 3 10 = 2 11 = 1 12 = 1 13 = 1 14 = 1 Success detail: used VDX = 2393 used DDS - item was held at home campus = 0 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 185 Patron can't Doc Deliver - Offered "Process Anyway" = 224 All locations for the item are non-circulating = 20 All locations for the item are special collections = 8 Ineligible for PIR = 5 Blocked at the campus for PIR = 43 Unable to connect to host = 3 This report covers request from 2009.12.01 00:38:08 to 2009.12.31 21:07:06 *** These are the UCSC statistics. *** Grand Total = 1019 succeeded = 858 failed = 161 Duplicates detected among successful requests = 14 Databases: Melvyl=214 Melvyl.worldcat.org:worldcat=285 Melvyl:journal=13 UCLinks-AMS:MathSciNet=8 UCLinks-CAS:CAPLUS=6 UCLinks-CSA:mla-set-c=4 UCLinks-CSA:philosopher-set-c=2 UCLinks-CSA:psycinfo-set-c=10 UCLinks-CSA:socioabs-set-c=2 UCLinks-EBSCO:a9h=1 UCLinks-Entrez:PubMed=12 UCLinks-FirstSearch:WorldCat=1 UCLinks-HWW:LIBFT=1 UCLinks-OVID:econdb=3 UCLinks-google=7 UCLinks-libxucsc=1 UCLinks-melvyl.worldcat.org:worldcat=3 UCLinks-sfx:citation=52 UCLinks-ucsc.worldcat.org:worldcat=13 UCLinks-www.isinet.com:WoK=18 ucsc.worldcat.org:worldcat=363 Patron status: Faculty = 313 Graduate = 395 Undergraduate = 182 Staff = 86 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 43 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 61 1 = 228 2 = 6 2 = 48 3 = 7 3 = 20 4 = 1 4 = 8 5 = 3 5 = 10 6 = 0 6 = 4 7 = 1 7 = 2 8 = 1 8 = 1 10 = 0 10 = 1 11 = 0 11 = 1 14 = 0 14 = 1 16 = 0 16 = 1 17 = 0 17 = 2 Maximum elapsed time in PIR 25.005 secs. occured in PIR request session 20091226174043489 Average elapsed time in PIR 2.938 secs. Percentage of requests elapsed < 5 secs = 90.18645731108931 Percentage of requests elapsed < 10 secs = 98.62610402355251 Percentage of requests elapsed < 15 secs = 99.70559371933267 Percentage of requests elapsed < 20 secs = 99.70559371933267 Percentage of requests elapsed < 25 secs = 99.90186457311088 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 0.742 secs. occured in PIR request session 20091208191256802 Average elapsed time in PIR AUTH 0.037 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 992 2 = 8 3 = 7 4 = 5 5 = 2 6 = 2 7 = 1 8 = 1 9 = 1 Success detail: used VDX = 858 used DDS - item was held at home campus = 0 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 34 Patron can't Doc Deliver - Offered "Process Anyway" = 99 All locations for the item are non-circulating = 14 All locations for the item are special collections = 5 Ineligible for PIR = 3 Blocked at the campus for PIR = 6 This report covers request from 2009.12.01 00:08:55 to 2009.12.31 23:34:35 *** These are the UCSD statistics. *** Grand Total = 1904 succeeded = 1511 failed = 393 Duplicates detected among successful requests = 33 Databases: Berkeley.worldcat.org:worldcat=1 Melvyl=136 Melvyl.worldcat.org:worldcat=479 Melvyl:journal=10 Order-Entrez:PubMed=1 UCLinks-AMS:MathSciNet=4 UCLinks-CAS:CAPLUS=16 UCLinks-CAS:MEDLINE=2 UCLinks-CIOS:CAB=1 UCLinks-CSA:avery-set-c=1 UCLinks-CSA:mla-set-c=24 UCLinks-CSA:psycinfo-set-c=20 UCLinks-EBSCO:a9h=2 UCLinks-EBSCO:bth=2 UCLinks-EBSCO:cinref=1 UCLinks-EBSCO:reh=1 UCLinks-EBSCO:rih=2 UCLinks-EBSCO:rzh=15 UCLinks-Elsevier:Scopus=3 UCLinks-Entrez:PubMed=244 UCLinks-FirstSearch:AnthropologyPlus=4 UCLinks-FirstSearch:WorldCat=16 UCLinks-FirstSearch:WorldCatDissertations=2 UCLinks-HWW:EDUFT=8 UCLinks-OVID:ovftdb=5 UCLinks-Refworks:University of California=5 UCLinks-Wiley:InterScience=1 UCLinks-berkeley.worldcat.org:worldcat=1 UCLinks-gale:EAIM=1 UCLinks-google=20 UCLinks-melvyl.worldcat.org:worldcat=17 UCLinks-sfx:citation=84 UCLinks-ucsd.worldcat.org:worldcat=14 UCLinks-www.isinet.com:RS=1 UCLinks-www.isinet.com:WoK=40 Worldcat.org:worldcat=1 ucr.worldcat.org:worldcat=1 ucsd.worldcat.org:worldcat=718 Patron status: Faculty = 459 Graduate = 651 Undergraduate = 440 Staff = 259 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 95 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 28 1 = 469 2 = 4 2 = 121 3 = 3 3 = 45 4 = 0 4 = 21 5 = 0 5 = 10 6 = 0 6 = 8 7 = 1 7 = 6 8 = 0 8 = 3 10 = 0 10 = 1 11 = 0 11 = 3 Maximum elapsed time in PIR 25.379 secs. occured in PIR request session 20091230130030918 Average elapsed time in PIR 3.121 secs. Percentage of requests elapsed < 5 secs = 90.23109243697479 Percentage of requests elapsed < 10 secs = 97.58403361344537 Percentage of requests elapsed < 15 secs = 99.47478991596638 Percentage of requests elapsed < 20 secs = 99.7373949579832 Percentage of requests elapsed < 25 secs = 99.94747899159664 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 1.218 secs. occured in PIR request session 20091212011613403 Average elapsed time in PIR AUTH 0.067 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 1891 2 = 3 3 = 4 4 = 4 5 = 2 Success detail: used VDX = 1394 used DDS - item was held at home campus = 117 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 84 Patron can't Doc Deliver - Offered "Process Anyway" = 91 Patron didn't supply Doc Delivery - Offered "Process Anyway" = 184 All locations for the item are non-circulating = 21 All locations for the item are special collections = 2 Blocked at the campus for PIR = 5 Unable to connect to host = 5 Patron has an invalid patron category = 1 This report covers request from 2009.12.01 08:39:21 to 2009.12.31 10:29:49 *** These are the UCSF statistics. *** Grand Total = 634 succeeded = 436 failed = 198 Duplicates detected among successful requests = 13 Databases: Melvyl=40 Melvyl.worldcat.org:worldcat=56 Melvyl:journal=23 Order-Entrez:PubMed=37 UCLinks-CAS:CAPLUS=14 UCLinks-CAS:MEDLINE=1 UCLinks-CSA:psycinfo-set-c=10 UCLinks-DEFAULT=4 UCLinks-EBSCO:rzh=2 UCLinks-Elsevier:Scopus=3 UCLinks-Entrez:PubMed=293 UCLinks-OVID:econdb=1 UCLinks-OVID:ovftdb=3 UCLinks-Wiley:InterScience=3 UCLinks-google=11 UCLinks-melvyl.worldcat.org:worldcat=2 UCLinks-sfx:citation=7 UCLinks-sfxit.com:citation=1 UCLinks-ucsf.worldcat.org:worldcat=13 UCLinks-www.isinet.com:WoK=10 ucsf.worldcat.org:worldcat=100 Patron status: Faculty = 149 Graduate = 136 Undergraduate = 0 Staff = 241 Visiting Scholars = 0 Retirees = 0 Other = 0 Unknown = 108 Number of users who requested items in a 24 hour period: CATALOG A & I DATABASES items users items users 1 = 9 1 = 138 2 = 2 2 = 27 3 = 1 3 = 8 4 = 1 4 = 9 5 = 0 5 = 2 6 = 0 6 = 2 7 = 0 7 = 1 8 = 0 8 = 1 9 = 1 9 = 0 10 = 0 10 = 1 18 = 0 18 = 1 Maximum elapsed time in PIR 15.642 secs. occured in PIR request session 20091226194357058 Average elapsed time in PIR 2.833 secs. Percentage of requests elapsed < 5 secs = 92.42902208201893 Percentage of requests elapsed < 10 secs = 98.26498422712933 Percentage of requests elapsed < 15 secs = 99.6845425867508 Percentage of requests elapsed < 20 secs = 100.0 Percentage of requests elapsed < 25 secs = 100.0 Percentage of requests elapsed < 30 secs = 100.0 Maximum elapsed time in PIR AUTH 0.149 secs. occured in PIR request session 20091210235606570 Average elapsed time in PIR AUTH 0.019 secs. Percentage of Auth requests elapsed < 5 secs = 100.0 Percentage of Auth requests elapsed < 10 secs = 100.0 Percentage of Auth requests elapsed < 15 secs = 100.0 Percentage of Auth requests elapsed < 20 secs = 100.0 Percentage of Auth requests elapsed < 25 secs = 100.0 Percentage of Auth requests elapsed < 30 secs = 100.0 Number of users who requested items in one request items users 1 = 590 2 = 4 3 = 4 4 = 3 5 = 3 6 = 2 7 = 1 8 = 1 9 = 1 10 = 1 11 = 1 12 = 1 13 = 1 14 = 1 15 = 1 16 = 1 17 = 1 18 = 1 19 = 1 20 = 1 21 = 1 22 = 1 23 = 1 24 = 1 25 = 1 27 = 1 28 = 1 29 = 1 30 = 1 31 = 1 32 = 1 33 = 1 34 = 1 35 = 1 Success detail: used VDX = 382 used DDS - item was held at home campus = 54 used e-mail for UCB/UCD NRLF request = 0 e-mailed request to ILL (UCB Baker or UCD Law) = 0 used OCLC Direct = 0 used e-mail because OCLC got an error = 0 Error detail: Patron ID not found = 75 Patron didn't supply Doc Delivery Service when needed = 86 All locations for the item are non-circulating = 4 Ineligible for PIR = 31 Blocked at the campus for PIR = 2