UC-eLinks: How to Report a Problem

Use the Report a Problem form

You must be in UC-eLinks to use the Report a Problem form.

1. From the UC-eLinks window, click on Report a problem with UC-eLinks (The link is in the top of the framed window or under "Get Help"in the full window. See images 2 & 3 below.)
2. Briefly describe your problem and hit submit.

The benefit of using the form is it automatically sends the CDL Helpline information for troubleshooting your problem -- about your system, where you encountered the problem, and the citation information.

If UC-eLinks is not working, contact a person

If you have problems accessing or using UC-eLinks and cannot use the Report a Problem form, contact a librarian at your campus or contact the staff of the California Digital Library.

For immediate assistance, call the CDL Helpline: 510-987-0555. Callers with TDD equipment, please call 1-800-735-2929 in California for the telephone relay operator.

Where to find the UC-eLinks Report a Problem form links

In a framed UC-eLinks window, it's at the top.

In a full UC-eLinks window, it's at the bottom under Get Help.